Resume

• 2018

  Master of Fine Arts - MFA

  Theatre/Theater

  The University of Memphis

• 2013

  ServiceMaster

  St. Jude Children's Research Hospital

  A Cappella Educators Association

  Southwest Tennessee Community College

  Christian Brothers University

  The University of Memphis

  Greater Memphis Area

  Teaching Fundamentals of Speech Communication (Public Speaking).

  Adjunct Professor

  Southwest Tennessee Community College

  Adjunct Professor

  Greater Memphis Area

  The University of Memphis

  Greater Memphis Area

  Teach fundamentals of oral communication. Online trainer and co-manager/creator of online services and virtual classroom instructions and environnents.

  Instructor

  Southwest Tennessee Community College

  Durham

  NC

  A collective of African American performers and artists creating theatrical works for the triangle region of North Carolina. Based in Durham. Members span the US. \"Same as before\".\n\n01/03/08: NEW TRADITIONS THEATER COMPANY SNAG MULTIPLE AWARDS IN THE INDEPENDENT WEEKLY'S BEST OF THEATER 2007 FOR THE AMERICA PLAY\n\nProduction -- The America Play\nDirection -- Thomas King\nLead Performance -- Lester Hill \nSupporting Performances -- Jasme Kelly/Steven Rausch \n\nCheck it out: http://www.indyweek.com/gyrobase/Content?oid=oid%3A166122

  Co-Artistic Director/President

  New Traditions Theatre company

  Eades

  TN

  Instructor for Introduction to Stage Choreography and Director's Roundtable.\n\nFormerly responsible for all operations and logistics for the national a cappella convention. Manage all technical requirements

  project management

  and artist communication. \n\nLead local media and public relations endeavors in partnership with the national marketing director to promote the convention.

  Instructor/Performance Director/Local Media Director

  A Cappella Educators Association

  Memphis

  TN

  AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 4

  400 stores in the US

  Puerto Rico

  and Mexico. Each store carries an extensive line for cars

  sport utility vehicles

  vans and light trucks

  including new and remanufactured hard parts

  maintenance items and accessories.\n\nEnsured a competitive ROI on general marketing programs and internet campaigns by working with corporate partners and IT staff to manage all aspects of email marketing. Led content creation for Search engine optimization for landing pages and guides. \n\nI led the launch of the promotional email marketing program that saw a 10% increase in Web traffic and met industry KPI targets. I created marketing strategy that saw sales of $1MM in the first year and on target for $1.5MM in FY13. \n\nProject management services included managing vendor relations (e-Dialog) with internal creative team to optimize workflow

  campaign launch and metrics reporting that streamlined deployment process by two weeks in an Agile environment. As well

  I oversaw internal and external teams to update Email Preference Center and create new interactive transactional messages.\n\t\nI managed audience segmentation

  list management and database marketing strategies that increased KPIs by 87.5%.\n\nWith content creation

  I was responsible for designing promotional email templates

  content and wireframes using Axure. I updated AutoZone's Internet privacy policy and wrote the Terms & Conditions content for the new AutoZone® Internet Community.

  Program Specialist -- E-Commerce -- Marketing

  AutoZone

  Provide educational training to business units and staff to use JIRA for test case creation and completion.\n\nCreate training documentation and workflows using using Visio

  Sharepoint and Microsoft Office.\n\nManage a team of 12 data entry specialists who provided all necessary testing data and served as first round support during SIT

  UAT and production.

  Sr. Quality Assurance Technician

  Greater Memphis Area

  ServiceMaster

  Chapel Hill

  NC

  As the Program Manager for Indigent Defense Education

  I was the overall marketing and logistics manager for the continuing legal education programs for North Carolina Public Defenders and PACs. Responsibilities included budgeting

  online and offline marketing

  creating content materials

  arranging travel and catering

  registering attendees

  and managing event on-site.

  Program Manager Indigent Defense Education (Contract Position)

  School of Government -- University of North Carolina

  Memphis

  Teach public speaking in the adult professional services program.

  Adjunct Professor

  Christian Brothers University

  Greater Memphis Area

  Responsible for creating and facilitating faculty development/education workshops and continuing education opportunities for Southwest. As well

  assisting in the planning and execution of one of the nation's best faculty training events -- the award-winning Summer Institute. \n\nWorkshops include but not limited to:\nEvolving pedagogy in higher education\nBridges out of Poverty\nClosing the gap between faculty and student communication\nEngagement in the classroom\nUnderstanding and adapting to student personality types\nSafe Zone training\nTransgender awareness \nMotivating under-represented populations in higher education\nInternational Studies Inclusion Excellence and Equity\nStudent Disability Services

  Center of Emphasis - Faculty Development Fellow

  Southwest Tennessee Community College

  Memphis

  TN

  ALSAC is a non-profit organization raising more than $700 million a year in funds for St. Jude Children's Research Hospital. With the mission \"Finding Cures. Saving Children.\" the hospital treats children with cancer and other catastrophic diseases. Consistent with the vision of our founder Danny Thomas

  no child is denied treatment based on race

  religion or a family's ability to pay. \n\nWhile there

  my primary duty was to ensure a competitive ROI on general marketing programs and internet campaigns by working with corporate partners and managing all aspects of email marketing. \n\nInitial projects accomplished under my tenure included a Sharepoint-driven deployment scheduler

  the Email Preference Center

  List Management application and Enterprise Scrub Center. \n\nFinancially

  I helped increase email revenue by more than 150% for two holiday season/EOY campaigns.\n\nBrand management: Increased brand awareness that was 20% over expectation for our sports partnership (Fox/NFL) February campaign.\n\nWriting and Presentations: Wrote enterprise policies on email

  Internet privacy and vendor relations and edited tech requirements documents. Provided training classes and presentations on policy

  list management system operations and email best practices.

  Internet E-marketing Liaison

  St. Jude Children's Research Hospital

  San Jose/San Fransisco

  I'm the program manager for the Ambassador Program of CASA. The Ambassador program is an international network of 30 - 50 volunteers and subject matter experts that provide a localized face of CASA and resource for a cappella enthusiasts.\n\nI am also the program manager for compilations. Since 2004

  I've been a part of the production team of a compilation album that showcases cutting edge a cappella music from around the world. I because the Executive Producer in 2007.

  Director/Program Manager

  The Contemporary A Cappella Society

• 1993

  MA

  Communication Studies--Performance Studies

  SCA

  SSCA

  Tar Heel Voices

  Pauper Players

  Mu Beta Psi

  Carolina Choir

  University of North Carolina at Chapel Hill

• 1989

  AB

  Journalism & Mass Communications; Speech Communication

  Mu Beta Psi

  Phi Sigma Pi

  Tar Heel Voices

  Marching Tar Heels

  The Daily Tar Heel

  Carolina Choir

  Pauper Players

  La Maison Francaise

  SCA

  NABJ.

  Introdduction to Public Relations

  News Writing

  Feature Writing

  PR Writing

  News Editing

• 1985

  French

  NC scholars diploma

  High School/Secondary Diplomas and Certificates

  A. L. Brown High School

• A Remarkably Inventive A Cappella Premiere

  Memphis

  Tenn. Is it possible to write an opera without an orchestra? Composer Michael Ching's \"A Midsummer Night's Dream

  \" given its world premiere here by Opera Memphis and Playhouse on the Square

  has a \"voicestra

  \" an ensemble of a cappella singers

  instead of instruments in the pit.

  A Midsummer Night's Dream

  Opera Memphis | A Remarkably Inventive A Capella Premiere by Heidi Waleson

  Lead initiative to become a non-profit 501(c)3 charity and organization.\nServe as the fundraising chair to lead RARB on its first ever Membership Drive. \nLeads social media endeavors

  festival publicity and provides creative support for the various projects on the Executive Board.\nServes as a recruiter for new staff members. \n\nWrite and edit music reviews and educational briefs of a cappella recordings from around the world. \n\nProvide committee input and direction for organizational

  editorial

  fundraising

  new media and legal opportunities.

  Recorded A Cappella Review Board (RARB)

  Guest Director/Play Selection Committee Member

  10 by 10 in the Triangle is The ArtsCenter‘s international festival of new

  10-minute plays. \n\nI helped select the plays for the 10x10 International Play Festival. Worked with the Artistic Director of the festival to cast and select actors. I directed two to three productions per summer season.

  The Arts Center of Carrboro

  Director of the Contemporary A Cappella League (CAL)

  CASA's mission is to foster and promote contemporary a cappella music around the world through education

  recognition

  and the creation of performance opportunities. The Contemporary A Cappella League (CAL) is a program that serves post-collegiate/adult vocal groups. The motto is \"Sing For Your Life!\".\n\nIn a building year

  I was tasked with fully integrating the program into the technology age so that directors had a basis of support from other directors around the country and that performers could find local groups to join. \n\nAs Director I:\n* Increased revenue for CASA through membership collection from League members.\n*Acquired three additional groups from the initial founding charter of 10. \nFacilitated discussions for League directors by creating the League mailing list.\n*Conducted interviews with group leadership to gather information on what was/wasn't working and how CASA could provide structure. \n*Created strategies for helping start-ups as well as providing encouragement and continued suport to already formed groups.\n* Provided ongoing training and support to League groups.\n* Organized and executed the premiere CAL festival in Memphis

  TN.

  The Contemporary A Cappella Society

  Executive Producer (SING! 4); Producer and Project Manager (SING 5 - 9)Edit

  Supervised art direction

  track selection

  production supervision and scheduling for an international music compilation. As Executive Producer

  I managed a team of direct reports that provided world class customer service and artistic integrity. As the producer and project manager

  I am responsible for timeline coordination and deadline setting

  artist recruitment

  track selection

  vendor relations with the design agency and the production company.

  The Contemporary A Cappella Society

  Associate Editor of The Contemporary A Cappella News

  As the Associate Editor I was responsible for compiling briefs

  announcements

  CD releases and media coverage regarding a cappella performances and groups around the world. \n\nI performed first edits and wrote concert reviews

  articles and columns for the Contemporary A cappella Society's international news magazine.

  The Contemporary A Cappella Society

  North Carolina Ambassador

  Ambassadors are responsible for being involved in their own a cappella communities--gathering information about groups

  events

  auditions

  a cappella friendly clubs

  singers

  technology

  opportunities and anything else that touches on a cappella. It's about making connections and fostering opportunities for being creative.

  The Contemporary A Cappella Society

  Entertainment Chairman and Director

  •\tProject managed entertainment activities throughout the year and served as VIP/Talent liaison.\n•\tNegotiated contracts with agents for artists like RuPaul

  Jennifer Holliday and Kimberley Locke. \n•\tCoordinated marketing endeavors

  strategic plans

  media relations and collateral. \n

  Crape Myrtle Festival

  INC. (AIDS NonProfit Foundation)

  Event Management

  Editing

  Social Media

  Facebook

  Media Relations

  Email Marketing

  Digital Marketing

  Public Relations

  Advertising

  Fundraising

  Management

  New Media

  Copywriting

  Public Speaking

  Direct Marketing

  SEO

  Event Planning

  Press Releases

  Nonprofits

  Strategy

  Hairpiece(s): An Intimate Critique of the Musical Hair

  A thesis based on how the controversial \"-isms\" of the '60s are reflected and repeated in the societal constructs and conversations of the '90s.

  Hairpiece(s): An Intimate Critique of the Musical Hair

  Thomas

  King

  School of Government -- University of North Carolina

  The Contemporary A Cappella Society

  AutoZone

  New Traditions Theatre company