Experience

• Regional Office of Education #20

  Technology Specialist

  Information Technology budgeting, management and administration
  Design, construct, implement and secure Windows NT and Novell networks
  Coordinate technology services and support for twenty-three school districts
  Configure and maintain Cisco Internet routing and delivery systems
  Train and supervise Windows NT and Novell Network Administrators
  Develop and maintain region web site
  Maintain email and web site server

• ITT Technical Institute

  Chair - School of Information Technology

  Chair: School of Information Technology, School of Business, School of Drafting and Design
  Guide faculty in compliance with company and accreditation standards
  Develop and implement student retention and reentry strategies
  Administer School of Information Technology & Business credit hour instruction
  Curriculum research, development, and management
  Subject matter expert for students, instructional staff and advisory committee
  Schedule planning and development
  Faculty hiring, supervision and evaluation
  Student problem resolution and documentation
  Asset management, budgeting and procurement
  Evening facility management, safety and security
  School improvement and project management
  Classroom instruction
  Transfer credit evaluation / transcript evaluation
  Academic review and career counseling for student body
  Accreditation overview and preparation
  
  Acting Dean
  Develop and maintain faculty training and professional development program
  Conduct weekly staff meetings to discuss curriculum and instructor concerns
  Develop and implement attrition analysis and supervise retention strategies
  Student complaint resolution and documentation
  Ensure corporate, state and regulatory compliance within Academic Affairs
  Ensure student service through orientation, advising and concern resolution
  Collaborate with other college leadership to ensure institutional effectiveness
  Establish advisory committees to ensure curricula complies with employer needs
  Advise students of academic probation status and education planning
  Advise student of satisfactory academic progress status and resolution

• Professional Software Incorporated

  Client Services Team Leader

  Network Design and Security implementation
  Supervise customer support representatives
  Client orientation and product training
  Complete annual performance and salary reviews
  Coordinate online support and bulletin board correspondence

• Joliet Junior College

  Professor

  Instruction of the Cisco CCNA Networking Academy Curriculum
  Instruction of Computer Information Systems and Operating Systems Courses
  Student Retention
  Learning Technology Committee

• Joliet Junior College

  Associate Professor - Computer Information Systems

  Instruction of the Cisco CCNA Networking Academy Curriculum
  Instruction of Computer Information Systems and Operating Systems Courses
  Student Retention
  Sustainability Committee
  Learning Technology Committee

• Illinois Eastern Community Colleges-Frontier Community College

  Networking Academy Coordinator

  Management of the Cisco Certified Networking Academy Program
  Asset management and procurement
  Curriculum development and delivery
  Certification research and implementation development
  Campus Security Committee
  Financial Aide Appeal Committee
  
  Regional Office of Education #20