Resume

• 1998

  Bachelor of Arts (B.A.)

  English Language and Literature

  General

  Brigham Young University

• 1996

  Discover Financial Services

  • Designed sales course that was picked up for facilitation by two call centers after successful results within Discover Card.\n• Manage outside vendor relationships with national training companies such as SkillPath and CareerTrack for 3.5 years.\n• Coordinate enrollment process for 110 exempt employees with outside vendors and working with a $128

  000.00 budget.\n• Facilitated soft skill and technically oriented classes.\n• Familiar with and have utilized Kirkpatrick levels in analyzing effectiveness of trainings.\n• Trained individuals with limited abilities to seasoned professionals.\n• Comfortable with using various adult learning styles in facilitating.\n• Lead project writer/manager for a group of five individuals to develop and launch an eight month sales training course.

  Discover Financial Services

  Adjunct Professor

  * Taught four Management Communication classes a semester for upperclassmen.\n* Developed class curriculum for business presentations course.\n* Student ratings averaged 3.2% higher than Marriot School of Management faculty and 10.5% higher than other faculty in the Organizational Leadership and Strategy department.

  Brigham Young University

  President

  Supplier of multi-colored trache caps for infants to adults who have a tracheostomy. We can provide caps in small quantities as well orders in the thousands.

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• Rushell

  Brigham Young University

  lcaps