Resume

• 2003

  Bachelor of Science (BS)

  Industrial Engineering and Systems

  Georgia Tech

  Atlanta Georgia

  Doctor of Philosophy (Ph.D.)

  Management Information Systems

  Upsilon Pi Epsilon Honor

  Nova Southeastern University

• 1970

  Master of Business Administration (MBA)

  Finance

  Georgia State University

• Integration

  eCollege

  Adult Education

  Career Development

  WebCT

  Analysis

  Policy

  Higher Education

  DoD

  Change Management

  Business Process Improvement

  Logistics

  Instructional Design

  Distance Learning

  Research

  Outsourcing

  Public Speaking

  Management

  Training

  College Teaching

  A Framework Analysis of the Action Plan for Import Safety

  Adel Ali

  Xiaoli Huan

  This study presents an analysis of the Action Plan for Import Safety (APIS) presented to the President of the United States to establish public policy to address the record number of foreign safety product recalls that occurred in 2007. In the US

  there were 473 recalls of more than 100 million products in 2007

  most of which involved Chinese manufacturers. A conceptual framework is presented that outlines the critical elements that must exist in quality management efforts that involve contractual agreements similar to those involving Chinese manufacturers. The framework is used to identify the points of intersection between the APIS and recent findings in quality management research and to delineate the overall strengths and weaknesses of the APIS.

  A Framework Analysis of the Action Plan for Import Safety

  Adel Ali

  Xiaoli Huan

  The study extends previous research that identified the strengths and weakness of the United States Action Plan for Import Safety that was designed to improve the quality of imported goods into the United States. With the Chinese export market projected to exceed $1.2 trillion annually

  the Chinese market represents an attractive option to western businesses. However

  in 2007

  in what the press referred to as “the year of China recalls”

  the Consumer Product Safety Commission recalled over 110 million Chinese products

  the largest recall effort in recent history. Western companies have found that to be successful in commerce with China

  they must not only take into account Chinese society but integrate its values into their management approach. The current study identifies the Chinese societal elements (cultural values

  social interaction

  historical influence

  organizational structures

  and economic conditions) that must be considered when developing effective quality management programs for outsourced goods and services. The result of the current study fills a gap in research literature by developing a relationship model that demonstrates the elements in Chinese society that influence the core requirements of successful quality management policy and execution. The results of this study are expected to serve as a guide for future research and development of a model that can be applied to quality management strategy for a wide variety of outsourced international operations.

  Analysis of the Societal Elements of Chinese Quality Management

  Dennis Krumwiede

  Roger Alan Voss

  Enterprise Resource Planning (ERP) systems provide an array of standardized error messages in response to internal data exchange conflicts of various types. The automated nature of these messages opens the way for misinterpretation of the underlying causes of some types of function failure

  due to the system designers’ particular selection of the internal cues that generate them. However

  good engineering can minimize these instances by seeking to cover a wider array of possibility of function failures. Nevertheless

  error interaction can create a proliferation of error messages that can make interpretation infeasible or that appear to be the result of system tampering to non-technical users. Managers must be capable of seeing beyond the specific content of error messages so they may optimally infer both the systemic and the behavioral causes of system failure. I this manner

  the managers could then help their information technology staffs adequately resolve the issue with minimal risk of pursuing dysfunctional solutions due to haste. This paper describes an actual case of system failure in an Oracle® ERP system and discusses an approach to managing system anomalies by reference to chaos theory.\r\n

  Ghosts in the Machine: A Case Study in Anomalous Oracle System Errors from the Perspective of Chaos Theory

  Adel Ali

  Xiaoli Huan

  As the success of distance learning (DL) has driven universities to increase the courses offered online

  certain challenges arise when teaching computer science (CS) courses to students who are not physically co-located and have individual learning schedules. Teaching CS courses involves high level demonstrations and interactivity between the instructor and students. For example

  dropout and failure rate is high in introductory programming classes. Algorithmic thinking is a complex multi-step process. More advanced concepts are layered on top of others which should be learned previously in mathematics and other science areas. The commonly used formats of course contents and methods of communication delivered in distance learning environment such as Microsoft PowerPoint (ppt) and Word

  Adobe Portable File Format (PDF)

  phones or emails are possible to have some level of interactivity. However

  better demonstration and interactivity can be achieved by using flash technologies and animated simulations

  and employing synchronous communication technology which works as the collaborative platform to allow the instructor and students to have real time application sharing. In this paper

  examples of using flash videos and collaborative tools to teach online CS courses are presented. In addition

  findings in terms of instructional strategies and suggestions to other educators who may face similar situations to teach online CS courses are discussed.

  Teaching Computer Science Courses in Distance Learning

  A book that addresses the systems and strategic issues involved in the increased use of contracting for both government and private sector services which has created a significant challenge for decision makers in managing and improving the quality received from the contracted services. The challenge of quality-management for private sector firms can often make the difference between company survival and failure in today’s competitive world economy. The challenge for government and military operations is especially important due to an increasing reliance on the contracting of logistics and facilities services at a time when the nation is engaged in the “Global War on Terrorism”. \r\n\r\n\t

  Outsourcing Management – Implementing Quality and Performance Decision Support

  Shehane

  Directorate of Logistics

  Everest Group International

  LLC

  Troy University

  Atlanta

  GA

  Serve as Managing Director providing advice on Information Systems

  Logistics

  and Government Business Development.\n\nCOO-level executive providing assessment and advisory support for corporate transformation. Specializes in business process improvement

  operational audit

  IT assessment

  information systems integration

  knowledge management

  and quality management. Also experienced in government procurement

  outsourcing

  and developing effective supplier relationships to support organizational growth. Has over 30 years experience in logistics

  manufacturing

  banking

  and service organizations. Corporate career includes Martin Marietta

  First Atlanta Bank

  First Citizens Bank

  Lanier Business Products

  and Department of Defense.

  Managing Director

  Directors Board Member

  Everest Group International

  LLC

  Fort Benning

  GA

  Responsible for management of logistics support for training and force projection operations at Fort Benning; satellite ranger operations at Dahlonega

  Georgia; Eglin AFB

  Florida; and Port of Jacksonville deployment facility at Jacksonville

  Florida. Responsibility includes the management of over 2000 person workforce and $ 170 million annual budget that provides supply

  transportation

  maintenance

  deployment planning and execution

  and food services in support of Fort Benning and satellite operations.\n\nPreviously served in postion as Business Management and Quality Support Division Chief and former Chief of Logistics Integration Office

  Directorate of Facilities Engineering and Logistics

  Fort Benning

  Georgia. Responsible for System Analysis

  Design

  and Development of logistics and Training Support systems in Web HTML

  C

  SQL

  and Visual Basic; WAN Systems Support for a network consisting of 450 users on 8 LAN servers located in 40 different facilities operating over an area extending from Fort Benning to Dahlonega

  Georgia to Destin

  Florida; Operation Research Analysis of logistics support operations to include statistical analysis

  computer simulations

  and optimization; and contract development and oversight of contracts and budgets falling in the range of $ 2 million to $ 200 million annually. Some accomplishments were design

  development

  and implementation of Web Based Army Training Scheduling and Support System that serves Fort Benning and remote sites in Georgia

  Florida

  and Alabama

  prototype program for monitoring large contracts

  wide area network to support a newly consolidated operation of two former directorates that includes 8 servers

  1200 users

  and 18 different information systems

  and bar code weapons inventory system.

  Director of Logistics/G4

  Directorate of Logistics

  Troy

  Al

  Instructor in information systems strategy and implementation. Chair of Information Systems Discipline Coordinating Committee. My research interests are Knowledge Management

  Decision Support Systems

  Quality Systems

  Services Industry Systems

  and Systems Issues in Developing Countries.

  Assistant Professor

  Information Systems

  Troy University