Resume

• 2014

  Master of Business Administration (M.B.A.)

  Texas Woman's University

• 2003

  Non-Degree Seeking (Graduate hours in Information Systems)

  Computer and Information Systems Security/Information Assurance

  University of North Texas

• 1999

  BS BCIS

  Business Communication Information Systems

  Alpha Phi Omega

  Professional Leadership Program

  Beta Gamma Sigma

  President's List

  Dean's List

  CISO

  Golden Key National Honor Society

  Sabre Case Competition Finalist

  Student Academic Assistant

  University of North Texas

  Laserfiche Certified – Laserfiche 9 Administrator I

  Laserfiche

  Laserfiche Certified – Laserfiche 8 Specialist

  Business Process Management

  Google

  Google Analytics

  Laserfiche Gold Certified Professional

  Laserfiche Certified – Admin II

  Laserfiche Certified – Laserfiche 8 Specialist

  Google AdWords

  Laserfiche Certified – Laserfiche 9 Specialist

  Business Process Management II: Forms

  Laserfiche Certified – Admin I

  Laserfiche Certified – Laserfiche 8 Specialist

  Capture II: Quick Fields

  Laserfiche Certified – Laserfiche 8 Administrator II

  Laserfiche Certified – Laserfiche 8 Specialist

  Advanced Security

  Laserfiche Certified – Laserfiche 8 Specialist

  Capture I

  Laserfiche Certified – Laserfiche 8 Repository Architect

• 1997

  Associate of Arts and Sciences (AAS)

  Eastfield College

• Microsoft Office

  VBScript

  DB2

  Databases

  Microsoft Excel

  Visio

  Visual Basic

  SQL

  Quality Center

  COBOL

  Oracle

  Microsoft Word

  JCL

  Test Automation

  MS Project

  Microsoft Project

  Test Management

  Project Management

  Microsoft SQL Server

  Integration

  Crowder

  MBA

  Mindy

  Crowder

  MBA

  IBM

  Frisco ISD

  Texas A&M University-Commerce

  JCPenney

  IBM

  Texas A&M University-Commerce

  Commerce

  TX

  •\tAdjunct Instructor for Business Computing Systems (Marketing and Business Analytics Department)\n•\tCourses taught: MIS 426 – Management Information Systems

  BUSA 128 - Business Computing Systems\n•\tOrganize and prepare course materials on term basis\n•\tSchedule and facilitate online discussions among class\n•\tIncorporate professional experiences to heighten the learning experience\n•\tConduct classes for distance learning students\n

  Adjunct Professor

  •\tSkills Utilized: SQL

  SQL Server

  DB2

  COBOL

  Mainframe

  VB6\n•\tMaintained and supported upgrades for company’s business facing product database\n•\tIndependently researched and self-trained on VB6; developed application to improve entry time for mass product characteristic changes\n•\tDemonstrated ability to complete root-cause analysis and manage the resolution of problems by providing 24/7 production support to end users\n•\tAssisted in the design

  specification

  and implementation of application

  data

  and platform architectures to support business applications\n•\tDemonstrated exceptional communication

  time management

  and self-motivation competencies

  IT Applications Developer

  United States

  JCPenney

  •Skills Utilized: SQL

  SQL Server

  DB2

  COBOL

  Excel VBA

  Essbase

  HP Quality Center

  QTP

  JIRA

  MS Project\n•Operated as Software Engineer

  Test Lead

  and Project Coordinator for phases of markdown pricing software installation\n\nSoftware Engineer:\n\t•Implemented and maintained business-facing application for markdown pricing\n\t•Ensured software was delivered on time and on budget with high quality\n\t•Assisted in SQL development and code reviews\n\t•Identified cost-saving opportunities/alternate solutions in the development area and cross-platform testing \n\nProject Coordinator and Test Lead:\n\t•Lead and coordinated testing effort for markdown pricing software deployment and Essbase reporting tool

  defect resolution

  and maintained visibility and oversaw project progress\n\t•Trained peers on HP QC and mentored peers for the test case creation

  providing coaching and feedback during daily reviews \n\t•Contributed to Function Specification documents

  created test plan

  executed test cases

  and monitored all testing activities among all teams including interfaces

  stores

  and business clients\n\t•Mastered application front end to become SME requiring coordination with third party vendor

  clients

  peers

  and additional work effort outside of normal business hours\n\t•Provided triage for all business data inquires

  ensuring adequate and timely resolution\n\t•Maintained communication and coordination with on-site application development teams

  internal partners

  clients

  and offshore development teams to ensure compliance and timely turnaround\n\n•Demonstrated adaption and flexibility to change by accepting change in project direction and taking on new assignments; driven for results through coordination and commitment\n•Participated in IT department-wide survey initiative to determine how the company could improve rapport

  calibrations

  openness and trust

  and career guidance; met with IT team individuals to encourage open and honest feedback

  Software Engineer

  United States

  JCPenney

  •\tSkills Utilized: SQL

  SQL Server

  DB2

  COBOL

  Apache

  Tomcat

  VB Script

  FTP

  CVS Source Control

  Windows Scheduler\n•\tImplemented and maintained web-based customer-facing third party vendor software for configuration and pricing of custom window coverings in over 1

  000 stores:\n\nTangible Benefits\n•\t50% reduction in special orders remakes and expedited shipping in first year \n•\t100% reduction in lost margin due to late submission of special orders in first year \n•\t80% reduction in telecommunication/fax expense in first year\n\nIntangible Benefits\n•\tAllowed company to retain competitive edge in the market place\n•\tIncreased sales and gross profit\n•\tIncreased productivity of associates and retention rate\n•\tOrdering process reduced by 15 – 30 minutes\n•\tAllowed for the immediate implementation of new products or price changes\n\n•\tManaged installations

  upgrades

  and data loads for all suppliers across Development

  Test

  UAT

  Production

  and multiple external Supplier environments\n•\tIndependently identified

  developed

  and maintained opportunities to improve business and supplier visibility to order and revenue by utilizing Visual Basic scripting\n•\tEffectively provided updates and communication to external suppliers

  senior management

  stores

  and associates\n•\tProvided 24/7 on-call production support for stores

  business

  and suppliers\n•\tEffectively worked with offshore resources to turn over special order application through code walkthroughs

  production support documentation

  and training

  IT Senior Applications Developer

  United States

  JCPenney

  •\tSkills Utilized: SQL

  VB Script

  Laserfiche Content Management

  Cognos\n•\tResponsible for Payroll

  Human Resources

  Accounting

  Benefits

  and Time-keeping applications\n•\tLead initiatives to improve business processes in accordance with system requirements\n•\tDevelop Lasefiche content management workflows to aid in retention of employee records

  accounts payable and receivable\n•\tDevelop interfacing systems

  responsible for restoring databases and application environments\n•\tDetailed attention to data extraction

  processing

  and analysis while maintaining data integrity\n•\tCooperated with public information requests and responsible for sensitive data\n

  Frisco ISD

  JCPenney

  •\tSkills Utilized: SQL

  Excel VBA

  HP Quality Center

  MS Project

  MS SharePoint\n•\tOperated as Application Release Manager and Test Lead for phase of Oracle RMS implementation\n•\tResponsible for project plan

  monitoring progress

  identifying and mitigating risks

  and reporting status to senior management \n•\tContributed to deployment plans and ensure effective communication among application team and stakeholders\n•\tDeveloped test plan

  test cases

  and identified source data for testing phases to ensure accuracy and complete coverage

  requiring coordination among Data Architecture team

  clients

  and interfacing applications\n•\tManaged HP QC defects through System

  Integration

  and End to End testing phases providing defect trend analysis \n•\tDemonstrated ability to apply logical analysis to system design and issue resolution to align with strategic direction \n•\tLed initiative to transition markdown pricing application to Application Support Maintenance team

  including the coordination of application development resources

  scheduling

  maintaining accountability

  and completing knowledge transfer sessions\n•\tLed several efforts that provided significant improvement to the financial

  governance

  and compliance of the company\n•\tProven ability to drive multiple tasks and efforts simultaneously; providing diligent oversight for all responsibilities

  IT Project Coordinator

  United States