Resume

• 2015

  NASA - National Aeronautics and Space Administration

  United Space Alliance

  Texas A&M University at Galveston

  Raytheon Intelligence and Information Systems

  San Jacinto College

  NASA - National Aeronautics and Space Administration

  Raytheon Intelligence and Information Systems

  Aurora

  CO

  •\tAnalyzed Configuration Management (CM) changes to determine overall efficacy and contract \ncompliance with primary NASA and NOAA customers \n•\tCommunication liaison between engineering groups to explain

  approve

  and facilitate change\n•\tSpearheaded and implemented CM process overhaul project for Operations & Sustainment (O&S)

  \ncreating increased clarity and security \n•\tDeveloped and wrote training manuals with graphics and work flow charts for O&S and Command

  Control

  & Communications Segment change control processes\n•\tManaged document lifecycle: Created templates

  confirmed copyright requirements

  and edited engineering documents and hardware drawings for publication and release\n•\tGuaranteed compliance and execution of on-time and error-free contracted deliverable documents to customers\n•\tInitiated and integrated use of Government Printing Office Style Manual \n•\tRepresented CM in Six Sigma project to create a change control process for new category of \nProblem Change Requests

  Configuration Analyst

  Houston

  Texas

  •\tMember of initial Communications and Marketing team for International

  Energy Services company\n•\tCreated Standard Operating Procedures and Customer Best Practices for company with no official documentation\n•\tEdited marketing materials such as Product Bulletins

  Product Services catalogs

  and press releases\n•\tCollaborated with Public Relations firm to establish and maintain social media presence \n•\tDeveloped and standardized first

  formal field level training documents \n•\tEnsured content and style consistency between all technical documentation

  applying Society of Petroleum Engineers style guide standards

  as well as established company and industry terminology\n•\tConsulted Subject Matter Experts (SMEs) to acquire and validate content; independently researched

  and obtained hands-on experience in assembly shop

  Technical Writer

  NCS Multistage

  •\tTaught various English courses to generationally and culturally diverse students

  including English Language Learners\n•\tCollaborated with English department for idea sharing and to determine standards\n•\tProvided timely

  thorough feedback to students \n•\tCreated dynamic curriculum to guide students to write for specific disciplines\n•\tIncorporated available technology into course format and assignments\n•\tExpert use of Modern Language Association and American Psychological Association style guides

  Texas A&M University at Galveston

  United Space Alliance

  Webster

  TX

  •\tAnalyzed foreseeable consequences of Change Requests to identify stakeholders for feedback and approval\n•\tImplemented changes and evaluations through CM software for Program Review Board in conjunction with NASA\n•\tSupported Space Shuttle Program

  Space Program Operations Contract

  and Program Review Board: \ncoordinated meetings

  created agendas

  and disseminated material of varying security levels\n•\tWrote in-depth minutes for various engineering boards for broad audience

  converting technical language and concepts into easily understood text \n•\tInitiated Acronym Glossary Project

  creating a repository for USA writers\n•\tManaged twelve books of CM training manuals and multiple sets of metrics\n•\tExpert use of Government Printing Office Style Manual

  Configuration Management Analyst

  Technical Writer

  Houston

  •\tAssessed identified struggling readers’ strength and weaknesses through standardized testing

  teacher feedback

  and individual interviews\n•\tAnalyzed test data to create collective and individual Student Learning Outcomes\n•\tDeveloped assignments based on individual readers’ assessments \n•\tCreated and delivered dynamic curriculum to develop students’ reading

  writing

  and critical thinking skills

  Reading Specialist; ELA teacher

  Harmony Charter Schools

  •\tTaught various English courses to generationally and culturally diverse students

  including English Language Learners\n•\tCollaborated with English department for idea sharing and to determine standards\n•\tProvided timely

  thorough feedback to students \n•\tCreated dynamic curriculum to guide students to write for specific disciplines\n•\tIncorporated available technology into course format and assignments\n•\tExpert use of Modern Language Association and American Psychological Association style guides

  San Jacinto College

• 2002

  MA

  Literature

  Master of Arts (M.A.)

  Literature

• Configuration Management

  Technical Writing

  Literature

  Research

  Microsoft Excel

  Teaching

  Document Management

  Troubleshooting

  Public Speaking

  Data Management

  Change Management

  Microsoft Office

  Coordinate Meetings

  Training

  Software Documentation

  Proofreading

  Editing

  Analysis

  Radford

  Melisa

  Radford

  NCS Multistage

  Harmony Charter Schools