Resume

• 2010

  Doctor of Philosophy (PhD)

  Industrial and Organizational Psychology

  University of Tennessee-Knoxville

• 2005

  English

  Bachelor's degree

  Psychology

• Leader-Member Exchange as a Predictor of Leaders’ Positive Work Outcomes: A Field Study

  Prior research found that the quality of the working relationships between leaders and their followers

  or Leader-Member Exchange (LMX) quality in leader-member dyads

  predicts positive work outcomes for followers

  including job satisfaction

  ...

  Implicitly and Explicitly Assessed Relationship Satisfaction

  This study investigates the relationship between implicitly assessed (i.e.

  unexpressed

  sometimes unconscious

  “gut-level”) attitudes and explicitly assessed attitudes in romantic couples. 135 newlywed couples were examined in a laboratory session. A...

  Statistics

  Multivariate Statistics

  Leadership Development

  Employee Training

  Program Evaluation

  Social Psychology

  Survey Design

  Industrial/Organizational Psychology

  Online Survey Design

  Shaffer

  Ph.D.

  The central theme of my research is - does an organization have a culture which promotes and rewards the timely recognition and resolution of safety and security concerns? When the margins for human error are small and the potential consequences of safety or security incidents are catastrophic

  it is vital that all members of the workforce feel they have avenues to raise safety and security concerns without repercussions. \n\nIn many organizations

  it is normal for some members of the workforce to perceive there to be negative individual outcomes for reporting safety or security concerns

  especially during times of high stress for the organization. These might include fears of losing their job or of being passed over for a promotion

  but are more often interpersonal issues

  such as fears about having a difficult conversation with a superior or being ostracized by co-workers for \"causing problems\" or holding-up work.\n\nMy work consists primarily of generating and demonstrating the psychometric properties of surveys

  leading and recording notes from interviews and focus groups with members of various workforces

  and analyzing and interpreting these quantitative and qualitative data for insights to help leaders of organizations improve their cultures.

  Matthew

  Shaffer

  Ph.D.

  Tennessee Valley Authority

  ORAU

  University of Tennessee

  Knoxville

  Impact Associates

  Knoxville

  Tennessee Area

  Instructor

  University of Tennessee

  Knoxville

  Tennessee Valley Authority

  ORAU

  Oak Ridge

  TN

  Research Associate

  Maryville

  TN

  Summers only

  Independent Contractor

  Impact Associates