Resume

• 2006

  Educational Psychology

• 2002

  Kendall College

  University of Chicago

  Resolved academic and interpersonal issues by coordinating people and resources with student needs

  and represented students’ concerns to senior administration. Managed Student Services

  Student Affairs

  and Career Services budgets; and supervised counseling staff

  student activities coordinator and programming board members

  work-study students

  and student government officers. Coordinated mandatory orientations for 100-275 new students on a quarterly basis. Counseled students individually on career assessment and resume development

  taught job search skills

  and provided support and feedback through job negotiation and decision-making processes.

  Kendall College

• 1998

  Illinois Institute of Technology

  University of Illinois at Chicago

  Adler School of Professional Psychology

  Triton College

  Kaplan University

  Review and revise University insurance policies to ensure alignment with national standards (i.e.

  ACA)

  peer institutions

  campus health procedures

  and student needs; serve as a student advocate regarding insurance issues and use student input and feedback to propose needed changes.\nParticipated in a Request For Proposal (RFP) to submit student insurance plan through bid process with multiple vendors

  resulting in competitive renewal.\nInstituted an audit process for student waivers to ensure compliance with comparable coverage requirements.\nManage online insurance site

  and related manual processes

  for ~12.5K insurance-eligible students annually.\nDevelop and disseminate communications to students and staff regarding insurance requirements

  deadlines

  and enrollment and waiver procedures.

  University of Chicago

  Adjunct Faculty

  Psychology/Education Instructor: courses taught include Child Development

  Adult Development

  Human Growth and Development

  Personal Applications of Psychology

  Introduction to Psychology

  Triton College

  Kaplan University

  Chicago

  IL

  Coordinated institutional participation in national

  norm-referenced survey instruments (e.g.

  NSSE

  ETS-PP

  Noel-Levitz ALI)

  including creating random samples

  managing deployment

  analyzing data

  and distributing results to key stakeholders within the University. \nDoubled alumni survey response rate over previous year by changing incentive structure and outreach communications to alumni sample groups.\nMet with School of Nursing program administrators to determine relevant data needs for continuing accreditation requirements; designed and implemented program evaluation surveys to fulfill targeted data needs; and performed statistical analyses

  interpreted findings

  wrote survey reports

  and communicated results to program coordinators and regulators.\nDeveloped surveys for senior administration on the effectiveness of company-wide initiatives such as changing email platforms and obtaining student feedback on proposed changes to the university’s online course template.\nAnalyzed institutional data and compiled reports for senior administration and external stakeholders regarding student and faculty trends and offered explanations for outlying data.

  Research Scientist

  Served as student advocate by counseling students on policies/procedures

  negotiating changes to better serve student needs

  and sitting on the student learning assessment

  academic evaluation

  and diversity committees. Assisted in the collection

  organization

  and summarization of data pertinent to institutional and student learning outcome assessment activities

  and state

  federal

  and accreditation reports. Coordinated new student orientation and graduation; developed and delivered workshops and programs to address students’ professional and career-related needs; oversaw grievance procedures and worked with students to arrive at mutually satisfactory solutions to personal

  academic

  and institutional issues.

  Adler School of Professional Psychology

  Research/Teaching Assistant

  Studied educational psychology with a concentration in moral development\nDeveloped exams and other assessments linked to standardized course objectives to ensure that learning outcomes were achieved.(Courses taught included: Advanced Educational Psychology

  Child Development and Education

  Characteristics of Early Adolescence

  The Educative Process)\nAnalyzed qualitative survey data from multiple student cohorts in the Urban Educational Leadership Ed.D. program for a grant-funded initiative contributing to a program-wide redesign of the core curriculum.\nIdentifiedy learning principles and methods contrasting three approaches to early childhood education (i.e.

  Montessori

  bilingual preschool for all

  tuition-based)

  and edited over 50 hours of raw video into three 20-30 minute training videos for Ed.D. students.

  University of Illinois at Chicago

  Provided career counseling to students and assisted them with all aspects of job search. Conducted introductory seminars for freshmen and international students on CDC programs and services. Managed CDC for four months while a job search was conducted for a new Director

  and trained two new staff members (the remainder of the professional staff) during that time. Spearheaded extension of IIT’s cooperative education program to its Stuart School of Business and Center for Law and Financial Markets

  including creating new program structure and policies

  coordinating program implementation with various departments and administrators

  and presenting information to students.

  Illinois Institute of Technology

• 1996

  Drake Beam Morin

  Northwestern University

  Drake Beam Morin

  Northwestern University

  Evanston

  IL

  Led transition to annual insurance selection process

  to support campus medical/mental health staff efforts to care effectively for ~18.5K students

  including ensuring alternate plans meet University requirements.\nCreated internal systems to identify and correct student insurance billing errors

  reducing discrepancies during annual reconciliation from $300-$500K to <$10K.\nDeveloped technical specifications for yearly “hard waiver” insurance procedures

  and worked with a cross-unit team

  including student finance

  registrar

  and IT

  to apply standardized insurance reporting requirements to programs across 4 separate academic calendars.\nImproved outreach to students through building a communications calendar and creating targeted emails; establishing a dedicated Student Insurance website and developing all content for first 2 years; and coordinating ongoing educational insurance presentations with multiple units.

  Student Insurance Program Manager

• 1995

  Hunter College High School

  M.A.

  Community Counseling

• Educational Research

  Survey Design

  Teacher Training

  SAS

  Program Evaluation

  Student Affairs

  Survey Methodology

  Higher Education

  Training

  Data Analysis

  Career Counseling

  Educational Psychology

  Psychology

  Coaching

  Career Services

  Educational Assessment

  Institutional Research

  SPSS

  Psychotherapy

  Teaching

  Hochberg

  Marcy J.