Resume

• Analysis

  Emerging Technologies

  Archives

  Data Analysis

  Knowledge Management

  Project Management

  Metadata

  SAS

  Digital Preservation

  Statistics

  Higher Education

  Program Management

  Qualitative Research

  Information Management

  Digital Libraries

  Databases

  Risk Management

  Research

  Records Management

  Data Modeling

  Personal health records: a new type of electronic medical record

  This paper examines existing research on the topic of personal health records (PHRs). Areas covered include PHR/patient portal

  recordkeeping

  preservation planning

  access and provider needs for future reuse of health information. Patient and physician PHR use and functionality

  as well as adoption facilitators and barriers

  are also reviewed.

  Personal health records: a new type of electronic medical record

  Records Management in the Cloud: From System Design to Resource Ownership

  This paper examines existing research on the topic of personal health records (PHRs). Areas covered include PHR/patient portal

  recordkeeping

  preservation planning

  access and provider needs for future reuse of health information. Patient and physician PHR use and functionality

  as well as adoption facilitators and barriers

  are also reviewed.

  Personal Health Records: A New Type of Electronic Medical Record

  This chapter traces the history of digital libraries (DLs) in the United States through the funding sources that have supported DL research and development over the past decade and a half. A set of related questions are addressed: How have the mission and goals of funding agencies affected the types of projects that have been funded? What have been the deliverables from funded projects and how have the goals of the funding agencies shaped those deliverables? Funding agencies have exerted strong influence over research and development in DLs

  and different funding agencies have funded different types of projects

  with varying sets of concerns for driving the various fields that feed into DLs. This paper will address the impact that DL funding has had on the development of research in the field of Library and Information Science

  as well as on the practice of librarianship.

  The Development and Impact of Digital Library Funding in the United States

  This paper examines existing research on the topic of personal health records (PHRs). Areas covered include PHR/patient portal

  recordkeeping

  preservation planning

  access and provider needs for future reuse of health information. Patient and physician PHR use and functionality

  as well as adoption facilitators and barriers

  are also reviewed.

  Personal health records: a new type of electronic medical record

  Business Models and Cost Estimation: Dryad Repository Case Study

  Data attrition compromises the ability of scientists to validate and reuse the data that underlie scientific articles. For this reason

  many have called to archive data supporting published articles. However

  few successful models for the sustainability of disciplinary data archives exist and many of these rely heavily on ephemeral funding sources.The Dryad project is a consortium of bioscience journals that seeks to establish a data repository to which authors can submit

  upon publication

  integral data that does not otherwise have a dedicated public archive. This archive is intended to be sustained

  in part

  through the existing economy of scholarly publishing. In 2009

  Dryad commissioned the development of a cost model and sustainability plan. Here we report the outcome of this work to date.The sustainability efforts of Dryad are expected to provide a model that may be exported to other disciplines

  informing the scale needed for a sustainable\n“small science” data repository and showing how to accommodate diverse business practices among scholarly publishers

  funding agencies and research institutions.

  Business Models and Cost Estimation: Dryad Repository Case Study

  Teaching Data Creators How to Develop an OAIS-Compliant Digital Curation System: Colearning and Breakdowns in Support of Requirements Analysis

  New technology implementations impact organizational behavior and outcomes

  sometimes in unintended ways. A combination of design decisions

  altered affordances

  and political struggles within a state cloud computing implementation reduced levels of service among records management professionals

  in spite of their strongly expressed desire to manage records with excellence. Struggles to maintain ownership and control over organizational processes and resources illustrate the power dynamics that are affected by the design of a new system implementation. By designing the system with a single goal in mind (centralization to reduce costs)

  strategic management failed to consider otherwise predictable outcomes of reducing the resources controlled by a group with lesser power and increasing the resources controlled by an already dominant power within the institution. These findings provide valuable insights into the considerations which cloud computing designs should take into account. They also offer an understanding of changing educational requirements for records management workers to engage more effectively across occupations in technologically changing environments and the potential risks that cloud computing provide to productivity. The research was comprised of an extensive literature review

  a grounded theory methodological approach

  and rigorous data collection and synthesis via an empirical case study.

  Records Management in the Cloud: From System Design to Resource Ownership

  Sustaining the Digital Investment: Issues and Challenges of Economically Sustainable Digital Preservation. Year 1 Report of the Blue Ribbon Task Force on Sustainable Digital Preservation and Access

  Daniel Rubenfeld

  Clifford Lynch

  Sustaining the Digital Investment: Issues and Challenges of Economically Sustainable Digital Preservation. Year 1 Report of the Blue Ribbon Task Force on Sustainable Digital Preservation and Access

  Our goal in providing this literature review is to provide a baseline understanding of the current \nstate of research into and practice in the sustainability of digital preservation

  particularly \nregarding the concrete components that drive costs in the area of digital preservation. Part of this \nendeavor includes determining whether any important gaps in the literature still exist and if so

  to \nhighlight those areas so that appropriate future work can be undertaken.

  Selective Literature Review on Digital Preservation Sustainability

  The purpose of this paper is to examine the concept of professional competency in current digital curation literature through the lens of competency theories in management science and organizational studies. This paper also aims to provide recommendations to articulate and expand professional competencies in future digital curation research and professional education.

  A Review of Digital Curation Professional Competencies: Theory and Current Practices

  This paper describes a project that a team of researchers from Drexel University’s College of Computing and Informatics jointly undertook with the Federal Aviation Administration’s W. J. Hughes Technical Center in Atlantic City

  New Jersey to develop requirements and a prototype for an envisioned data curation and sharing repository. The desired repository is to be OAIS-compliant

  and capable of allowing FAA scientific researchers across various geographical locations to share and reuse their own and each others’ data. An action research methodology was used

  and this methodology allowed the project team to engage in a series of co-educational experiences that led to the development of a negotiated and evolving understanding of requirements. The process of co-teaching and co-learning played a key role in allowing a concrete goal and plan to emerge from communication breakdowns.

  Teaching Data Creators How to Develop an OAIS-Compliant Digital Curation System: Co-Learning and Breakdowns in Support of Requirements Analysis

  Libraries nationwide are in yet another phase of belt tightening. Without an understanding of the economic factors that influence library operations

  however

  controlling costs and performing cost-benefit analyses on services is difficult. This paper describes a project to develop a cost model for collaborative virtual reference services. This cost model is a systematic description of all expenses incurred by a library in providing virtual reference service as part of a collaborative.

  Virtual Reference

  Real Money: Modeling Costs in Virtual Reference Services

  This paper discusses the idea of co-learning with respect to knowledge sharing between curation experts and scientific researchers in a non-curation organizational environment. Co-learning is presented as a potentially useful way to structure communications between curation experts and the non-curation workers that rely upon them to help develop curation systems. In particular

  the article describes a case study in which the authors collaborated with a federal government agency to determine requirements and information architecture for a to-be-developed curation system. The authors found that the interim deliverables of the collaboratively designed project acted as boundary-spanning objects and that the conversations about the meaning of these objects revealed important aspects of the value of the curation system to the client organization. They also found that engaging in collaborative co-learning with their non-archival colleagues encourages the development of a community of practice around curation that can be sustained beyond the initial period of a given project.

  Curation through the Back Door: Enabling Big Data Curation Capabilities in a Non-Archival Organization

  Lorraine (Lori)

  Richards

  University of North Carolina at Chapel Hill

  Drexel University

  Kaiser Permanente

  Blue Shield of California

  Deloitte

  Council on Libray and Information Resources

  Chapel Hill

  NC

  --Taught

  co-taught

  and TA’d in School of Information and Library Science. Aided in library research (virtual reference) for Dr. Jeffrey Pomerantz. Taught Information Technology for Managing Digital Collections

  Graduate Assistant

  University of North Carolina at Chapel Hill

  Greater Philadelphia Area

  --Proven record of successfully obtaining funding: $250

  000 FAA grant

  $21

  000 OCLC/ALISE grant

  $3

  200 Drexel Libraries’ Fellowship. \n--Teach courses directed to managing information throughout its life cycle

  from creation of required information through its management and eventual disposition. \n--Developed requirements and managed development of prototype digital curation/data sharing system for Federal Aviation Administration W.J. Hughes Technical Center. Created cost and risk model for Dryad Repository (2009 and 2018) and for Drexel University Libraries. Assessed and approved technical trustworthiness of Drexel Libraries’ new electronic thesis and dissertation preservation system.\n--Collaborated on internal department committees

  jointly selecting new faculty hires

  selecting new Ph.D. student acceptances; solely updated a digital curation concentration

  created three new courses; aided in the of documentation of accreditation requirements fulfillment.

  Assistant Professor

  Drexel University

  Washington D.C. Metro Area

  --Developed professional profiles of a variety of curation activities for submission to the Library of Congress

  aiding in the receipt of a $10 million grant from Congress to the Library. \n--Provided economic analysis to support the writing of the Blue Ribbon Task Force for the Sustainability of Digital Preservation and Access

  co-authoring the Interim Report

  and providing research aid throughout the process.\n

  CLIR Intern - Blue Ribbon Task Force on Sustainability of Digital Preservation and Access

  Council on Libray and Information Resources

  Chapel Hill

  NC

  --Wrote guides for a project called Closing the Digital Curation Gap (CDCG)

  highlighting the Economics of Digital Curation and Digital Curation in Cloud Computing Environments.

  Research Assistant

  University of North Carolina at Chapel Hill

  Philadelphia

  PA

  --Taught information governance-related and knowledge management courses. Updated electronic records management course.

  Assistant Teaching Professor

  Drexel University

  Chapel Hill

  NC

  --Managed an $897

  400 project for two principal investigators

  helping to reorganize a joint program between the UNC

  Chapel Hill School of Government and the School of Information and Library Science. As part of the project

  I liaised with partners at National Archives and Records Administration

  State Archives of North Carolina

  and numerous city organizations to provide internship opportunities for twelve awarded student fellows. Managed these fellows’ relationships with their internship managers. Implemented three public symposia.

  Project Manager

  University of North Carolina at Chapel Hill

  Chapel Hill

  NC

  --Worked on development of Wilson Library’s Documenting the American South (https://docsouth.unc.edu/)

  preparing webpages

  developing and managing workflows

  developing a MySQL database and PHP forms to collect and house copyright request information

  and creating the plan for wrapping the repository’s Dublin Core in METS.

  Library Intern

  University of North Carolina at Chapel Hill

  Oakland

  CA

  I collaborated with business case team members and stakeholders to develop a successful business case for a $1.2 billion automated medical record system implementation. I provided strategic analysis

  project management and consulting support for several projects associated with this implementation.\n

  Analytical Business Consulting Lead

  Kaiser Permanente

  El Dorado Hills

  CA

  --Managed an insurance application approval system implementation and process upgrade. \n--Developed business cases to highlight costs and benefits of strategically funded projects; provided go/no-go recommendations.\n--Engaged in requirements definition

  analysis

  and documentation for technical projects; provided process design & redesign recommendations.\n--Developed metrics and performance targets

  budgets

  and risk mitigation plans

  in conjunction with a variety of business units.\n

  Lead Business Analyst/Consultant

  Blue Shield of California

  San Francisco

  CA

  --Worked on several projects

  including:\n - managing the backend development of a data warehouse and CRM data mart for a financial organization; performed programming

  data quality assessment and conversion controls analysis and design.\n - aiding in the management of the post-implementation testing processes for an Oracle Financials implementation; assessed interface controls and provided risk management recommendations.\n - managing data conversions

  loads

  and cleansing/rationalization for a large-scale SAP implementation.\n - engaging in user acceptance testing of the banking

  lending

  and investment pages for a major online financial corporation’s new web site.

  Senior Consultant and Manager

  Deloitte

  French

  German

  Library and Information Science Research Grants

  OCLC/ALISE

  Library Fellowship Program award

  Drexel Libraries

  Honors in the Major

  B.A.

  Economics

  University of California

  Santa Cruz

  University of North Carolina at Chapel Hill

  Doctor of Philosophy (PhD)

  Information Science

  Carolinas Chapter of the American Society of Information Science & Technology (cc:ASIS&T)

  ASIS&T

  Association for Computing Machinery (ACM)

  Society of American Archivists (SAA)

  American Library Association (ALA)

  California State University - East Bay

  M.A.

  Economics

  \"Outstanding Graduate Student\"

  University of Chicago

  n.a

  Committee on Social Thought