L. Douglas Smith, University of Missouri Rate Professors

L. Douglas Smith

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School: University of Missouri
Campus: St. Louis
Department: Mathematics
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Location: 1 University Blvd
St. Louis, MO - 63121
Dates at University of Missouri: November 2009 - May 2017
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Biography

University of Missouri St. Louis - Mathematics

Owner at DMS Consulting
Management Consulting
Douglas
Smith
Dallas/Fort Worth Area
My deepest industry experience is retail and my most recent industry experience is gaming and hospitality. I have learned through 37 years of industry consulting with multi-billion $ and startup companies that often the solution the company is seeking is contained within the company, yet it somehow is lost in the noise of the moment. I thrive on discovering the solution, in essence, giving it a voice and a focus. Secondly, while a company may logically understand the needed solution, they are frozen in place because they can't see how to get from the present situation to their desired future. Architecting that path working with the client and then assisting as necessary in its implementation so they don't loose focus and know when to call the inevitable audibles during execution is where I frequently can add the most value.

Specialties: Retail, Gaming and Hospitality Industries.

Functional Expertise in Project Management, Finance, Merchandising Operations, Distribution and Change Management.

Experience

High Impact Life
President/CFO
I have worked in a volunteer capacity with this Christian ministry founded by Dr. John Tolson, since he re-located to Dallas in 2004. My role as President/CFO has included strategy development, board development, content design and execution. My current activities are primarily focused on managing the financial aspects of the ministry.
DMS Consulting
Owner
Providing management consulting services generally focused on retail, gaming and hospitality industries. Functional expertise in project management, finance, distribution, merchandising operations and change management.

Major client work of note has been for Butler National Corporation in Kansas re a new gaming property and the George W. Bush Presidential Center re retail related operations. Specific details of these engagements available upon request.
Accenture
Partner/Senior Executive
Partner since 1981 – Positions held, while Partner have included:
• Managing Partner for Dallas/Fort Worth Products Practice
• Lead Partner responsible for US Distribution Practice
• Lead Partner for North American Retail Practice
• Lead Partner for South and Midwest US Retail Practices
• Partner responsible for design, construction and management of Accenture’s Retail Place - Dallas, a permanent exhibit of the firm’s leading edge industry practices
• Client Partner for several of the largest engagements in the Global Retail Practice

Retail Clients have included:
JCPenney, AutoNation, Service Merchandise,Blockbuster Entertainment, Zales Jewelers, CompUSA, Wal*Mart, Sears-Canada, Army Air Force Exchange Service, Michaels Stores, Dallas Market Center.

Past Manufacturing Clients have included:
Hallmark Cards, Lone Star Steel, Paul Mueller Company, Collins Radio Division of Rockwell International, Frito Lay, RO Corporation

Summary descriptions of selected retail engagements is available upon request

Additional Professional accomplishments while at Accenture:
Certified Instructor for Accenture’s Covey Leadership Effectiveness 3 day workshops
Attended various Accenture Executive Seminars and Training
Presented at NRF and RISCON conferences on several occasions