Resume

• 2013

  Went on the Study Abroad program to Swinburne University to gain international perspectives on marketing

  management and finance.

  Swinburne University of Technology

  General Insurance Essentials

  Insurance Institute of Canada

  Canadian Securities Institute (CSI)

  Conduct and Practices Handbook

  Canadian Securities Course

• 2010

  English

  Bachelor of Business Administration (BBA)

  Finance

  General

  Okanagan College

  Certified Insurance Professional (CIP)

  I am working towards completion of my CIP designation. I am currently enrolled in my 4th course of the required 10.

  Insurance

  Insurance Institute of Canada

• Public Speaking

  Marketing

  Customer Service

  Microsoft Office

  Access

  Risk Management

  Research

  Finance

  Microsoft Excel

  Event Management

  Teamwork

  Strategic Planning

  Microsoft Word

  Financial Analysis

  Event Planning

  Social Media

  Team Leadership

  PowerPoint

  Leadership

  English

  Abbott

  Insurance Claims professional with a demonstrated history of success within the industry. I am currently working towards completion of my Chartered Insurance Professional (CIP) designation.

  Kyle

  Forsons Adjusting Services

  Enactus Okanagan College

  ICBC (Insurance Corporation of British Columbia)

  Scotiabank

  In this role I am responsible to fully handle higher complexity represented and unrepresented injury claims. I am experienced at applying complex legal principals to the handling and settlement of claims. \n\nI have successfully implemented new corporate strategies and changing legislation into all aspects of claim handling. \n\nI developed a claims reporting program and lead training sessions to ensure all team members met key performance indicators.

  ICBC (Insurance Corporation of British Columbia)

  Financial Advisor

  As Financial Advisor at Scotiabank I provide exceptional customer service by understanding each client's unique needs. I formulate investment and credit strategies to help clients achieve their financial goals. Through my discussion's with client's I am able to uncover and recognize opportunities to cross sell financial products that align with the clients needs.\n\nI manage my own agenda efficiently to ensure all client's are addressed in a timely manner. I ensure all customer files are completed accurately and that all regulatory and compliance rules are followed.

  Scotiabank

  Senior Injury Adjuster

  In this role I am responsible for the investigation

  evaluation

  negotiation and settlement of represented injury claims. I apply a broad range of legal principals and procedures to effectively handle injury claims.\n\nI created learning material and taught other adjusters in office how to be more successful with their investigations.

  ICBC (Insurance Corporation of British Columbia)

  Vice President of Finance

  In this role I worked as part of the executive team to oversee the strategic management of Enactus Okanagan College. A nonprofit organization with over 70 members devoted to making economic

  social and environmental change in the Okanagan. I was responsible for allocating a budget of $55k between projects to create the greatest impact in our community. I was also responsible for tracking all team expenses and keeping accurate records through simply accounting. I was named regional champion in a financial literacy competition

  presenting on our project to address financial difficulties for single mothers in the Okanagan.

  Enactus Okanagan College

  Forsons Adjusting Services

  Kelowna

  British Columbia

  •\tWork directly for multiple insurance companies and law firms to investigate

  oversee

  and settle insurance claims while providing excellent interpersonal skills to all parties involved. \n\n•\tResponsible for organizing and prioritizing a large volume of insurance claims. Able to handle a large work load while meeting multiple conflicting deadlines. \n\n•\tApply legal precedent to liability and quantum investigations for litigated injury claims of $3M+. \n\n•\tUse problem solving and judgement skills to make claim decisions

  negotiate repair contracts and settlement offers for property claims up to $500K.\n\n•\tResponsible to tender bids for small and large-scale repair projects. Review all bids for accuracy and ensure repair projects are completed properly and in a timely manner.

  Insurance Adjuster