Resume

• 2013

  Doctor of Philosophy - PhD

  Business Administration

  Delta Mu Delta

  Northcentral University

• 2008

  MSBA

  Business Administration Specialty in Leadership

  Secretary of the Broadcasting Club

• 1998

  BA

  Communication

  DJ at WUMD radio station

• Leadership

  Sales

  Access

  Social Networking

  Editing

  Marketing

  Microsoft Office

  B2B

  Training

  Social Media

  Press Releases

  Microsoft Excel

  Microsoft Word

  Management

  FrontPage

  Cold Calling

  Public Relations

  Advertising

  Customer Service

  Facebook

  Burek

  Kelly

  Burek

  Sibley’s Shoes

  City of Dearborn Television

  Consumer Research

  Arrow Office Supply

  Polk City Directories

  University of Michigan-Dearborn

  Dearborn Public Schools

  Quicken Loans

  Henry Ford Community College

  Quicken Loans

  Quicken Loans

  Detroit

  Michigan

  Associate Project Manager

  Instructed at elementary

  middle and high school levels in all subject areas. Gained experience in classroom management. Worked independently with a variety of subject areas including Math

  Science

  English and Social Studies. Created spontaneous lesson plans relating to the appropriate curriculums.

  Dearborn Public Schools

  Research Assistant

  Process of random selection utilized to approach the public using survey research methodology for the purpose of collecting data regarding new products available to consumers. Following data collection

  respondents' questionnaires analyzed to discover trends in consumer opinions regarding new products in question.

  Consumer Research

  Adjunct Instructor

  Henry Ford Community College

  Producer/Host/Writer

  •\tDirected activities of employees engaged in selection and production of government access programs.\n•\tReported work hours of each show to monitored budget to verify expenditures and stayed within budgetary restrictions.\n•\tDevelop

  planned

  and organize training manuals.\n•\tSupervised employees

  scheduled work hours

  resolved conflicts.\n•\tPerformed public relations duties

  such as contacting university personnel to discuss internship program for students.\n•\tInterviewed and hired interns.\n•\tTrained and managed interns in producing/host/writing and achieved significant improvements in their productivity.\n•\tSelected and assigned employees to conduct training and workshops.\n•\tGave work directives

  resolved problems

  interpreted policies and procedures.\n•\tPrepared work schedules for segments. \n•\tSpearheaded credentials and provided local media coverage for the 2005 Major League Baseball All Star Game and 2006 National Football League Super Bowl.\n•\tPrepared press releases for newspapers

  indicating station trends and direction.\n•\tRestructured and improved relationship and coverage of non-profit and community organizations. \n•\tSecond place winner in 2005 for Rec N’ Sports in the National Association of Telecommunications Officers and Advisors Competition in Sports Category.\n•\tInterviewed political figures

  residents

  local and national celebrities for segments.\n•\tResearched and recommended new shows and segments.\n•\tOn the board for community events for the City of Dearborn: Super Bowl/ Super City

  Meet and Greet the Detroit Tigers and Cinco De Mayo Bash.

  City of Dearborn Television

  Account Executive

  •\tHeaded the company newsletter. Assigned and edited articles.\n•\tUtilized systematic knowledge of direct business to business database and distribution sales

  account attainment

  and administration to generate $175

  000 in annual sales and reactivated at least 20 dormant accounts monthly for Fortune 100 clients

  the government

  small businesses

  and consumers.\n•\tDetermined price schedules and discount rates.\n•\tResolved customer complaints regarding sales and service.\n•\tMonitored customer preferences to determine focus of sales efforts.\n•\tConferred with potential customers regarding product needs and advised customers on types of products to purchase.\n•\tContacted new and existing customers to discuss their needs

  and to explain how these needs could be met by specific products and services.\n•\tAnswered customers' questions about products

  prices

  availability

  product uses

  and credit terms.\n•\tEmphasized product features based on analysis of customer's needs

  and on technical knowledge of product capabilities and limitations.\n•\tNegotiated prices and terms of sales and service agreements.\n•\tMaintained customer records

  using automated systems.\n•\tIdentified prospective customers by using business directories

  followed leads from existing clients

  participated in organizations and clubs.\n•\tPrepared sales contracts for orders obtained

  and submitted orders for processing.\n•\tSelected the correct products or assisted customers in making product selections

  based on customers' needs

  product specification

  and applicable regulations.\n•\tConferred with department heads to plan advertising services and to secure information on product and customer specification.\n•\tCollaborated with colleagues to exchange information such as selling strategies and marketing information. \n•\tMaintained a training program for new employees in the areas of computer software

  company product knowledge and customer service.

  Polk City Directories

  Assistant Manager

  Trained new employees. Assisted customers in the shoe shopping experience. In charge of payroll. Assistant Manager at Livonia Mall and Wonderland Mall. Supervised other team members. Reported inventory

  daily sales recap

  and daily bank deposit. Keep up with media advertising.

  Sibley’s Shoes

  Sales Representative / Social Media

  •\tGenerate new business.\n•\tHead of the social network department. Update and design Twitter and Facebook page.\n•\tResearch businesses in the metropolitan Detroit area using online search engines and online directory software. \n•\tCold calling.\n•\tIdentify prospective customers by using business directories. \n•\tTrain employees on new software and sales techniques.\n•\tContact new customers to discuss their needs

  and to explain how these needs could be met by specific products and services.\n•\tSend out introductory packets to potential customers.\n•\tPrepare sales contracts for orders obtained

  and submit orders for processing.\n•\tMaintain customer records

  using automated systems.

  Arrow Office Supply

  Production Assistant

  Implemented training pertaining to audio and video production. Edited raw footage

  subsequently adding audio and video using the A/B Roll editing process resulting in a successful finished product.

  University of Michigan-Dearborn