Resume

• 36096

  Licensed Psychologist

  Industrial-Organizational Psychology

  Texas State Board of Examiners of Psychologists

• 2004

  M.A.

  Thesis Title: A new perspective on monitoring systems in organizations: How performance may predict employee acceptance

  Supervised by: Dr. Christiane Spitzmüller

  Industrial/Organizational Psychology

  University of Houston

  Ph.D.

  Dissertation Title: An Extension of the UTAUT Model: How Organizational Factors and Individual Differences Influence Technology Acceptance

  Supervised by Dr. Christiane Spitzmüller

  Industrial Organizational Psychology

  University of Houston

• 2001

  B.A.

  Psychology

  Sociology

• Science for a Smarter Workplace

  This video produced by the Society for Industrial and Organizational Psychology provides an introduction to Industrial-Organizational Psychology

  one of the fastest growing job segments in the United States. Industrial-organizational (I-O) psychology is the scientific study of working and the application of that science to workplace issues facing individuals

  teams

  and organizations.

  Science for a Smarter Workplace

  Human Resources Consulting & Coaching (Home)

  Minerva Work Solutions

  PLLC (HUB certified). Work deserves to be meaningful and effective. We provide the psychological science to make it so. #workwiser

  Human Resources Consulting & Coaching (Home)

  Open Innovation

  Talent Management

  Research

  Organizational Effectiveness

  Change Management

  Teamwork

  Statistics

  Training & Development

  Project Management

  Job Analysis

  Selection

  Program Management

  Team Performance

  Organizational Development

  Survey Design

  Leadership Development

  Employee Training

  SPSS

  Training

  Data Analysis

  Chapter 15: Risk of Performance Errors due to Poor Team Cohesion and Performance

  Inadequate Selection/Team Composition

  Inadequate Training

  and Poor Psychosocial Adaption

  The conditions of spaceflight missions will likely impact the functioning and behavioral health of the team

  including the spaceflight crew and ground support

  performance and behavioral health decrements may occur that will jeopardize mission success and crew health and safety. This report

  updated bi-annually

  reviews the evidence available to mitigate such risks to team performance and health.

  Chapter 15: Risk of Performance Errors due to Poor Team Cohesion and Performance

  Inadequate Selection/Team Composition

  Inadequate Training

  and Poor Psychosocial Adaption

  OVERVIEW: This paper describes a new business model for advancing NASA human health and performance innovations and demonstrates how open innovation

  including the use of crowdsourcing and technology solution sourcing services

  shaped its development. A 45 percent research and technology development budget reduction drove formulation of a stra- tegic plan grounded in collaboration. We describe the strategy execution

  including adoption and results of open innovation initiatives

  the challenges of culture change

  and the development of a knowledge management tool to educate and engage the workforce in the new strategy and promote culture change.

  Open Innovation at NASA: A New Business Model for Advancing Human Health and Performance Innovations

  Noe

  Saxton

  Dachner

  To Infinity and Beyond: Using a Narrative Approach for Identifying Team Training Needs for Unknown and Dynamic Situations

  The Solution Mechanism Guide- Implementing Innovation within a Research and Development Organization

  Writing Organizational Survey Items that Predict What Matters in Organizations

  Introduction: The Power of Higher-Order Goals for Space Exploration

  The rocket science of teams [Peer commentary on the journal article “Teams are changing: Are research and practice evolving fast enough?”].

  Strategic Innovation at NASA: The Solution Mechanism Guide

  We completed the construction

  marketing

  implementation

  and analysis of a repeatable resident satisfaction survey (web and phone based) for the housing authority's 29

  000 residents (in three different housing divisions). We worked with stakeholders to facilitate the development of the interventions and process improvements stakeholders valued most

  so that the housing authority can continue to implement both the survey and the improvements without consultant assistance in the future.

  Training Evaluation and Development Plan for Pediatric Critical Care Fellow's Crucial Conversations

  We provided a complete review of the communications training program on difficult conversation provided to second and third year fellows in Critical Care Medicine at Texas Children's Hospital

  and developed metrics for continued training evaluation and fellows' professional development.

  Team Building Event for SAReads (a project of Literacy San Antonio

  Inc. (LSA) to significantly increase literacy and educational attainment in Bexar County)

  Provided a full days worth of team building and coaching on teamwork processes to the entire SAReads team. http://www.literacysanantonio.com/

  Evaluation of Employee Exit Surveys for Center for Health Care Services

  Evaluating and analyzing all employee exit survey data collected to statistically determine which employee factors are most influencing turnover within the organization. Provided recommendations to address critical issues in addressing.

  Kathryn E.

  Management Personnel Systems

  Assessment Development Incorporated

  NASA - National Aeronautics and Space Administration/ Wyle

  ExxonMobil

  The University of Texas at San Antonio

  World Health Organization

  Minerva Work Solutions

  PLLC #workwiser

  The Methodist Hospital System

  Employee Development: Designed training programs to reduce resistance toward new technology; conduct training with employees and analyzed post data to measure increase in technology usage\nTraining: Reviewed training material and training evaluation processes for new hires programs and other relevant programs; made necessary revisions\nData Management: Strategized

  designed

  and developed design interfaces with multiple software programs used within the company to control employee data\nBenchmarking: Analyzed data to create reports used to benchmark current practices within various HR Departments and created balance scorecards based upon KPIs\nBest Practices: Used internally collected data to identify best practices for specific departments and implemented these best practices through training implementations

  Process Improvement Specialist

  Houston

  Texas Area

  The Methodist Hospital System

  •Team Risk Manager: Coordinated

  managed

  and oversaw all research that is conducted within the Behavioral Health & Performance Element that is relevant to the topic of teams for future space missions. \n--Determined content of future research necessary to address issues related to risks associated with long duration spaceflight missions\n--Worked with Principal Investigators of NASA grants to ensure all logistical aspects of research is being carried out efficiently (budget

  timeline

  deadlines

  etc.) as well as the content and theoretical basis of the research is sound and funding that is provided produces needed deliverables and/or results.\n--Served as a liaison between research community and operational community to ensure research deliverables are successfully implemented within the operational spaceflight environment \n•Principal Investigator for Team Studies: conducted in-house studies to address team-related issues within the Behavioral Health & Performance Element; Principal Investigator of one study that examined the impact of increasing team autonomy within a long duration environment on important team outcomes and validating standardized team measures that can be used aboard the International Space Station (ISS)\n•Intern Manager: Managed ongoing intern program that is offered within the Behavioral Health & Performance Element; conducted selection of interns

  training

  and evaluation process as well as mentor throughout their time within the group.\n•Data Management and Analysis: designed surveys for data collection purposes within analog environments to assess team dynamics; analyzed and evaluated collected data that were later used for risk assessment.

  Behavioral Health & Performance Research Scientist

  Houston

  Texas Area

  NASA - National Aeronautics and Space Administration/ Wyle

  Assessment Center: Assisted in administration and scoring of assessment centers including structured interviews

  case studies

  and leaderless group discussions.\nAssessment Center Training: Trained client personnel to administer assessment centers and conduct employment interviews and provided coaching as needed during delivery.\nValidation of Selection Instruments: Conducted validation research for assessment center to ensure legal defensibility.\nSupervisor: Clyde Mayo

  Ph.D.

  Management Personnel Systems

  Senior Executive Director for the Center for Professional Excellence

  College of Business

  •\tLead and manage the Center for Professional of Excellence (CPE) team which oversees the Executive MBA program

  all Executive Education that is offered through the College of Business (COB)

  as well as UTSA’s Cyber Range.\n•\tProvide strategic direction and supporting execution of CPE core functions with a team of 11 employees

  supporting all marketing

  business development

  content development

  instruction and delivery

  and course and student evaluation of all CPE offerings. Other duties include managing all fiscal and budget operations

  support and talent development of internal CPE team

  business development and relationship building within the community

  and serving on COB committees that determine the strategic direction for the College.\n•\tServe as the Executive Coach for all Executive MBA students

  providing insight and guidance through one-on-one and group coaching interactions

  focusing on high potential development and succession planning.\n•\tInstruct undergraduate and graduate students (including EMBA and MSB) in the College of Business; courses include Innovation and Entrepreneurship

  Professional Development

  Building Successful Teams.

  The University of Texas at San Antonio

  Research Assistant/Consultant

  Projects\nEngineering Job Analysis: Conducted SME interview sessions; developed task and KSAO lists; analyzed ratings; created tables to document and report results; presented results of job analysis collection to clients; created survey based on results of job analysis.\nAssessment Development: Designed pre-training assessment of trainees to identify factors aiding in transfer of training; met periodically with client for status reports.\nData Collection and Analysis: Collected cultural

  behavioral

  and trait data of employees during training programs to link individual characteristics to training performance and transfer of training\nCross-Cutlural Training @ Esso- Training Program Design: Designed training program

  ‘Getting Results’

  to be used for nationals in Angola to aid in prioritizing

  organization

  and management skills.\nConducted Training Program: Presented ‘Getting Results’ training program to nationals in Angola.\nSupervisor: Don Best

  Ph.D.

  ExxonMobil

  The University of Texas at San Antonio

  San Antonio

  Texas Area

  Associate Professor of Practice

  College of Business

  Cultural Fairness Evaluations: Assessed test material for biased language and material.\nValidation: (multiple tests) Conducted readability analysis; identified problems/weaknesses in item content and format and revised tests accordingly.\nTest Administration: Administered assessment tests to recruits; scored assessments and reported results to recruiters and client.\nTest Design: Supervised and provided support for the conversion of paper and pencil tests to computer-based administration.\nSupervisor: Jim Campion

  Ph.D. and Stephen Mueller

  Ph.D.

  Assessment Development Incorporated

  NASA - National Aeronautics and Space Administration/ Wyle

  Houston

  Texas

  •Project Management Activities for the NASA Human Health & Performance Directorate (HHPD): coordinate and support HH&P strategic planning and implementation efforts\n•HH&P Solution Mechanism Guide: charged to design

  develop

  implement

  and evaluate a framework that will embed innovative tools within current business practices within the directorate\n•NASA@work- manage an internal innovative crowdsourcing platform; increase engagement of participants and utilization of this platform; train new and existing users\n•Develop

  implement

  and evaluate benchmarking activities for strategic efforts and initiatives to evaluate return on investment and other evaluation metrics\n•Center of Excellence for Collaborative Innovation- support Center of Excellence development (http://www.nasa.gov/offices/COECI/index.html)

  Innovation & Strategy Specialist

  Organizational Development:\nSurvey Design: Created survey to assess employee’s views concerning organizational change within the company; interpreted data and feedback from open-ended questions.\nReport and Presentation: Created report and gave presentation based on findings to client of initial survey; followed up with additional surveys in other departments.\nSupervisor: Christiane Spitzmüller

  Ph.D.

  Consultant

  Geneva Area

  Switzerland

  World Health Organization

  San Antonio

  Texas Area

  Currently teaching this spring semester at UTSA's College of Business: \nCommercialization and Enterprise Planning\nManaging StartUps\nEntrepreneurship

  Adjunct Professor

  The University of Texas at San Antonio

  Here at Minerva Work Solutions we provide Organizational Development

  Talent Management

  and People Analytics consulting services to all organizations and business types. \nWe use evidence-based psychological principles to personalize our services to your business context and help improve your organization’s performance

  efficiency

  and productivity. Our goal is to help your organization work more wisely toward a sound

  socially responsible

  and profitable future.\n\nMy Personal Role:\n• Lead the senior executive team to ensure alignment of company goals with operational achievements \n• Provide employee and executive coaching in the San Antonio area\n• Manage and direct the business' consulting and research activities to support the use of best practices for organizational development

  talent management

  and human analytics.\n• Confer with board members

  organization officials

  and staff members to coordinate activities

  resolve problems

  and leverage opportunities for both employee and organizational development.\n• Conduct research studies of physical work environments

  organizational structures

  communication systems

  group interactions

  morale

  and motivation to assess organizational functioning and contribute to advancement of the fields of I-O Psychology

  Organizational Development

  Talent Management

  and Process Improvement.

  Managing Partner

  Chief Executive Officer

  San Antonio

  Texas Area

  Minerva Work Solutions

  PLLC #workwiser

  San Antonio

  Texas Area

  Associate Director of Executive Education

  Center for Professional Excellence

  College of Business

  The University of Texas at San Antonio

  Wyle/ NASA

  Winner of the BioAstronautics Innovation Challenge

  Wyle/NASA

  Winner of NASA’s Early Career Public Achievement Medal

  This prestigious NASA medal is awarded to any employee for unusual and significant performance during the first 10 years of an individual’s career in support of the agency. Performance is characterized by unusual initiative or a creative achievement that clearly demonstrates a significant contribution in the individual’s discipline area that directly contributes to NASA’s mission and goals. The contribution is significant

  in that

  for an employee who is at such an early phase of career

  the contribution has substantially improved the discipline area.

  NASA

  Johnson Space Center Director’s Innovation Award

  The newly created Director's Innovation Award recognizes JSC civil servants and contractors for their initiation of positive and revolutionary changes in business practices

  science

  technology

  engineering

  medicine and education within the Center

  across the Agency and throughout the world.

  NASA

  Women's Leadership Award

  Each year

  the Business Journal recognizes women who are leaders in their fields and in our community

  what many would call agents of positive change. These women care about our community’s success as much as their individual professional success

  and along the way they mentor and inspires others to follow in their footsteps.

  San Antonio Business Journal