Experience

• AT&T

  Lead Training Manager, Design

  Provide team leadership for design and development of instructional design for mobile applications, video production, graphic design, and interactive virtual learning.
  
  Perform needs analysis, project management, course development, and learner evaluations to design and develop technical training which results in improved employee knowledge and job performance.
  
  Responsible for the design and development of instructional training materials for web based training, mobile learning, instructor-led, and interactive virtual learning.
  
  Partner with business unit leaders to identify skill gaps and develop training solutions resulting in measurable performance improvement.
  
  Working with SMEs, produce expert content and visual designs which target client performance needs. Experienced with both training the trainer and delivering the training.
  
  Utilizing multimedia technology and authoring tools, develop courses and learning interventions integrating a variety of delivery methods and instructional design methodologies.
  
  Lead project team meetings and maintain project schedules and budgets. Experienced with traditional waterfall and agile/scrum project management processes.

• AT&T

  Associate Director, Design

  • Lead a team of instructional designers supporting AT&T technical customer care call centers.
  • Consult with clients and stakeholders to determine performance gaps, training needs/goals, and recommend training solutions.
  • Mentor, empower, and promote skills growth and professional success of instructional design team.
  • Monitor metrics and other KPI to assure training solutions are producing desired outcomes.
  • Manage work of design team, providing direction and clearing roadblocks to ensure team success.
  • Research emerging training technologies, identifying those which are useful, and promoting integration.
  

• The Art Institute of Austin

  Instructor

  Adjunct Instructor. Taught Design Fundamentals to undergraduates. Wrote and prepared curriculum, presented lectures, exercises, exams.

• Art Institute of Dallas

  Adjunct Instructor

  Teach digital layout and design and pre-press classes to undergraduate students. These courses use Adobe Creative Suite software as tools for the creation of visual communication in a wide variety of formats.
  
  Using the ADDIE model I analyze learning needs, develop course curriculums which achieve learning outcomes, design projects and assessments, create original lecture and discussion material using multimedia applications, and mentor students to support their learning and foster their professional growth.

• IntuDesign

  Designer/Owner

  Design for print and web. Catalog design and layout, marketing & advertising campaigns, packaging, brand design, and copywriting. Book design and production specialist. Animated book covers, book trailers and other motion graphics capabilities.

• Houghton Mifflin Harcourt

  Designer

  Educational publishing prototyping and design. Art direction and design work for a major ESL curriculum program.