Experience

• Temple University

  Adjunct Instructor - Tweens and Teens

  Served as instructor of record for discussion based research course for the Gen Education Curriculum. Facilitated discussions among college students on their experiences as a Tween (pre-teen) or Teen and asasisted with the application of Sociological theories and various pedogocial frameworks.

• PA House of Representatives

  District Operations Manager for the 200th Legislative District

  - Managed the district office in compliance with established policies and procedures, in conjunction with the Democratic Caucus leadership and Ethics Board’s guidance
  - Oversight of all district purchase orders, vendors invoices, and budgeting as it pertains to the district needs
  - Trained, lead and worked with Legislative Assistants who: answer incoming telephone calls from constituents and made outbound calls, and work the database of constituent service records for tracking service; intervenes where necessary to ensure resolution of issues
  - Set and published the schedule for Legislative Assistants, utilizing the scheduling and timekeeping system; reports to the Field Operations Manager any discrepancies in timekeeping compliance or other attendance behavior. Verified and approved time sheets and leave requests
  - Served as primary point of contact with advocacy groups, media outlets, public utilities, and private corporations to respond to issues concerning the legislative process and constituent services
  

• PA House of Representatives

  Legislative Assistant

  - Managed constituent caseload and Addressed situations, problems, & issues and researched solutions for pressing issues facing senior citizens, low-income individuals and working families within the northwest region of the Philadelphia metropolitan area arise
  - Received and reconciled expense statements. Coordinate travel arrangements and related meeting requirements (e.g., prepare expense claims and verify expenditures are within State procedures).
  - Provided high level administrative support, utilizing tact, diplomacy, discretion, and confidentiality as required on a variety of complex and sensitive issues
  - Receive confidential mail and inquiries on behalf of the State Representative; forward correspondence to the Chief of Staff for review and action. Forward copies for informational purposes to other staff members as directed
  - Managed busy and constantly changing calendars of meetings, events, and travel of the State Representative and corresponds with important others accordingly
  - Screened and routed calls as appropriate and provided coverage with other administrative staff during lunch, vacation and absence
  - Liaison between community members - block captains & committee persons, city, and state agencies to resolve discrepancies and issues affecting quality of life/neighborhood engagement
  - Maintained awareness of upcoming legislation that affects Philadelphia County (and the state) and notes constituent group input on “hot button” issues

• Russell Conwell Center

  Advisor II (Counseling Coordinator, Supervisor)

  Developed and maintained statistical data on Act 101 student's academic performance and progress in both regular academic & Act 101 courses and submits reports on student performance
  Supervised the development, implementation and evaluation of the delivery of academic advising and counseling services to the Act 101 students
  Directly assessed, counseled and advised students in academic skill & career development, personal counseling, financial planning, and overall academic counseling, in both individual and group sessions
  Provided quality assurance for academic support services rendered to students in the Academic Intervention Program who are on probation or warning
  Taught a section of the Summer Bridge Academic Seminar with the development of learning outcomes, lesson plans, and assessments
  Conducted workshops/events designed to enhance the overall academic, personal, cultural, and career development of the Act 101 and RCC students.
  Developing a plan for the RCC Career and Graduate School Program
  Conducted monthly supervision meetings with the Educational Counselor staff and provides feedback on their performance on the Performance Development System

• East Stroudsburg University of Pennsylvania

  Director of Multicultural Affairs

  Sets strategic planning goals, outcome measures and assessment plans, and augments a work environment that supports the department vision and aligns with institutional and divisional strategic priorities.
  Conceptualizes and guides the development of a wide range of programs, services, and outreach to enhance support for respective affinity communities/areas of oversight while focusing on intersections and developing connections across difference.
  Assists with the Division of Student Affairs, Diversity and Inclusion Committee and staff learning efforts, where needed.
  Works in partnership with academic, student affairs, and institutional partners to develop a strong network of support and services for underserved and underrepresented students.
  Advises, mentors, and counsels students on a wide variety of academic, personal, social, cultural, and community concerns
  Provide guidance and development services to the emerging Student Professional Societies of Color and multi- cultural student groups

• Temple University section of the National Council of Negro Women

  Student Organization Advisor

  Juanita worked at Temple University section of the National Council of Negro Women as a Student Organization Advisor