Resume

• 2009

  Georgia Department of Natural Resources

  Georgia State University - J. Mack Robinson College of Business

  Total responsibility for the IT department including software

  hardware

  and network for a State “banking” organization with over $1.5 Billion in assets. Hired to build and execute a strategy to bring the IT Department up to industry standards related to Service Management and Operational support. Developed and implemented a CMMI process maturity program to bring IT from a capability level 1 to 3 in less than 2 years. Responsible for defining and implementing Business Continuity

  Configuration Management

  Change/Release Management

  Incident/Problem

  Data Security

  and Application Performance Monitoring using an ITIL/ CMMI framework . Program manager for a Process Improvement Program that reduced initial application failures by 50%

  reduced customer turnaround time by 5 days on average

  while realizing an estimated yearly savings of $154

  000. Additional duties include conducting “Leadership and Team Building” sessions for senior staff.

  Georgia Environmental Finance Authority (GEFA)

  First Data Merchant Services

  Responsible for managing a systems conversion group consisting of direct reports

  and cross-functional teams from the operational/business areas. Directed

  managed and implemented inter-company conversion/integration projects. Directly managed the IT systems area

  which included budgeting

  progress reports to senior management

  employee development and review.

  M & A Conversion Manager

  Baltimore

  Maryland Area

  Greater Atlanta Area

  Currently providing organizational vision and senior leadership for an organization of 1800 employees

  including an IT group of 25. Hired to come into a troubled

  underperforming IT organization and re-align skillsets to meet organizational goals. Responsible for the development and deployment of the DNR’s first Information Technology Strategic Plan and its charge to provide services that meet the needs of the citizens of Georgia

  DNR Business units

  and the administrative programs for the state of Georgia. Responsible for all aspects of information technology management

  including supervision of senior information technology staff; budget preparation and management; recommendations for technical solutions; and development of guidelines

  standards and procedures

  using strategic planning

  tactical action

  and operational decision-making to fulfill the mission of the Agency.

  CIO

  Georgia Department of Natural Resources

  Responsible for defining and implementing the ITSM program using an ITIL and CMMI framework for a top ISP

  including Service Continuity Management (DR)

  Change

  Release

  Incident

  Problem

  Availability

  Capacity and Service Level Management. Initiated a federated CMDB initiative

  including the development and deployment of a Product/Service Catalog. Additional duties include building repeatable processes for development delivery (SDLC) and Data Warehouse ETL. Had budgeting and management responsibility for a group of 100 geo-distributed professionals

  including 6 direct reports and 25 offshore resources.

  EarthLink Business

  Bank One (Now J.P. Morgan Chase Inc.)

  Wilmington

  Delawre

  Was instrumental in developing and implementing a centralized QA organization. Had total responsibility for quality of the software delivered into production for large a system development organization. Developed and published the Test Plans

  Test Scripts

  Test reporting and Test Strategy documents in accordance with IEEE guidelines. Hired and trained staff in QA best practices in all phases of testing including unit

  system

  integrated

  smoke

  pilot

  regression and performance. Developed QA Program Plan for Card Processing project

  which includes over 100

  000 QA resource hours. Had budget and management responsibility for a group of 30 professionals including 5 offshore professional services consultants.

  Vice President of Information Systems Quality

  Program Manager for CMMI initiative to bring the organization from a capability level 1 to 3. Responsible for defining and implementing Business Continuity

  Configuration Management

  Change/Release Management

  Incident/Problem

  Production Turnover

  Code Versioning (DSL)

  Production Lockdown

  Backup & Recovery Standards and Application Performance Monitoring using an ITIL and a CMMI framework . Had budgeting and management responsibility for a group of 18 professionals.

  Director of Production Assurance

  Greater Atlanta Area

  Cox Enterprises

  Greater Atlanta Area

  Currently Teaching in the J. Mack School of Business in their Graduate CIS program.\nClasses Include: \n* Enterprise Resource Planning Systems Implementation and Management\n* Managing Enterprise Systems\n* Enterprise Architecture\n* IT Project Risk Management

  Adjunct Professor

  Georgia State University

  Greater Atlanta Area

  As an Executive-in-Residence I work to provide students and faculty the opportunity to benefit from the expertise of my many years as a business executive. I do this by teaching regular semester courses or short courses on topics generally related to subjects involving technology and leadership. I also work to assist with the identification of the needs and of the evolving expectations of the business community and advise the College's academic programs on how our programs might respond to make our students more attractive during recruitment cycles. Finally

  I am an open resource to provide guidance in helping transition students into their future careers in the business community.

  Executive In Residence

  Georgia State University - J. Mack Robinson College of Business

  Georgia CIO Leadership Association

  The Georgia CIO of the Year® Awards is the premier technology executive recognition program in Georgia. This annual event honors chief information officers who have demonstrated excellence in technology leadership. CIOs are evaluated on contributions in the areas of innovation

  leadership

  business value creation

  and community involvement. Each Finalist is evaluated by a distinguished panel of judges including prior Award recipients. \n\nhttps://gallery.mailchimp.com/483ea49450318225008f83652/files/2015_ABC_Ad_Finalists_Announced_4_24_15_Online_Version.pdf

  Georgia CIO Leadership Association and Atlanta Business Chronical

  2015 Digital Strategy & Impact Award

  Selected by the international organization GovDelivery

  as being the best state agency in the country for building an effective and innovative digital strategy for the public sector.The Digital Strategy & Impact Awards recognize excellence in the key areas of promoting services

  enhancing awareness

  and improving citizen involvement.\n\nhttps://www.govdelivery.com/awards/

  GovDelivery

  2014 Georgia Top Technology Innovation Award

  We at DNR were faced with mountains of geographical data that had been collected over 20+ years

  that was could not be easily presented to our citizens

  nor that could be combined in any meaningful way. Thanks to the launch of “Georgia Outdoor Map”

  DNR can now allow divisions to upload their existing data from Arc GIS files

  databases

  and spreadsheets

  and provide a tool to Georgia citizens that will allow them to visualize them collectively on an interactive map. In addition

  as “Georgia Outdoor Map” is a “Web-Enabled Mobile Application”

  it can be viewed on any device with a web browser including desktops

  phones and tablets

  so it is device agnostic.

  Georgia Technology Authority

  Information Week Elite 100

  Selected by Information Week magazine as the #44 most innovative IT organization in the U.S. for 2015!

  Information week

  2015 Georgia Top Technology Innovation Award

  In the continuing effort by DNR to provide the citizen's of Georgia with information that they may not normally have access to

  we built an Augmented Reality (AR) program at our Magnolia Springs State Park that inserts a attendee in a Virtual Environment using pictures created during the Fort Lawton Civil War prisoner camp.

  Georgia Technology Authority

  2012 Georgia Top Technology Innovation Award

  Built an application to display to the public the \"quality\" of the beaches on Georgia's coast using existing data collected by our Environmental Production Division for their Water Monitoring Program

  Georgia Technology Authority

• 2001

  MBA

  Master of Business Administration

  Executive Leadership

  Adjunct Professor in the undergraduate Business School

  Wesley College

• 1987

  Bachelor's degree

  Worked in IT for a now defunct bank full time while completing my degree.

  Information Systems Management

  Rugby League

  University of Maryland

  FinTech Professional

  5ea5d5e7e79c497b91bd6a1b33af578e

  The University of Hong Kong

  ITIL Foundations

  EXIN

  FinTech Ethics and Risk

  8cddffd41f334ef08e96e703d52f03f5

  The University of Hong Kong

  Blockchain: Understanding Its Uses and Implications

  39e9d103293b474ab602e7bd678c171c

  Linux Academy

  Certified Government CIO

  University of North Carolina at Chapel Hill

  Blockchain Essentials

  e532f6b40c5d4fd6a7fd0e59bdc99b0e

  Cognitive Class

  Software Engineering Process Management

  Carnegie Mellon Software Engineering Institute

  Introduction to FinTech

  The University of Hong Kong

  1204acbbef8c4733b103e08d4a26d029

  Blockchain and FinTech

  b8562d1d49ab48dfb6a79469dd6cd6ca

  The University of Hong Kong

• Invited to participate in the build out out of the Science Technology Engineering & Math program by becoming an advisory board member

  South Gwinnett High School

  Steering Committee

  Advisory Board member for the Georgia Digital Summit

  Technology Association of Georgia

  Road Crew Chief

  Active in the Breast Cancer support community

  having volunteered in both administrative and event support.

  Paint Georgia Pink

  Inc

  Advisory Board Member for the Technology Academy

  Was asked to become a advisory board member to help define and develop a new Technology School that was being implemented to build technology professionals of the future in Gwinnette County Georgia.

  Meadowcreek High School

  Team Building

  Strategic Planning

  Leadership

  Policy

  System Administration

  Process Improvement

  Program Management

  Microsoft Office

  Project Management

  Business Intelligence

  Security

  Data Analysis

  Government

  Integration

  Change Management

  IT Management

  Strategy

  Vendor Management

  Disaster Recovery

  Management

  Process Framework Integration

  Process Framework Integration

  Service Quality Index

  For the first time

  a Georgia Citizen can go to one place with all of their outdoor and recreational needs and find locations that offer the services that are individualized to their wants and needs.\n• With a relatively modest investment

  we at DNR can provide a platform that will reduce the need for “informational calls” to DNR Headquarters and each of the 5 divisions. \n•\tBuild an ongoing platform for information sharing going forward.\n•\tShould help to increase usage of our “ For-Fee“ and free facilities

  thereby helping to raise revenue\n

  Martin

  John C.

  First Data Merchant Services

  EarthLink Business

  Georgia State University

  Bank One (Now J.P. Morgan Chase Inc.)

  Cox Enterprises

  Georgia Environmental Finance Authority (GEFA)