Resume

• 2003

  Master's degree

  Public Administration

  The University of Texas at El Paso

  Master of Public Health - MPH

  New Mexico State University

  The University of Texas at El Paso

  Master of Public Administration - MPA

• 000

  El Paso

  Texas Area

  Coordinated Medicaid Administrative claiming activities resulting in an annual reimbursement Texas totaling approximately $1

  000. Educated all new and current employees on policies

  procedures

  data collection

  Medicaid administration. Collected data used in statewide determination of Medicaid reimbursement rates for mental health services. Analyzed cost data

  revenue projections

  and external/internal services

  and recommended areas for improvement. Ensured that all regulatory and compliance policies and standards were followed. Assisted with general accounting and budgetary compliance duties related to Medicaid administrative claims. \n

  Medicaid Administrative Claims Coordinator (MAC Coordinator)

  Emergence Health Network

  El Paso

  Texas

  Taught the following courses to graduate and undergraduate students: \"Public Health and Homeland Security\"

  \"Emergency Management\"

  and \"Public Health Emergency Preparedness\". Educated students on how to prepare for and respond to a catastrophic emergency event

  including Zika

  Ebola

  H1N1 flu

  floods

  terrorism

  and others. Facilitated learning regarding crisis and emergency risk communications; the 4 phases of the emergency management cycle; intergovernmental relations; and the social

  political

  and economic implications of a disaster.

  Adjunct Instructor

  part-time

  The University of Texas at El Paso

  El Paso

  Texas

  Managed the Public Health Emergency Preparedness Program through a cooperative agreement with the Centers for Disease Control and Prevention (CDC) and the Texas Department of State Health Services (DSHS). Provided leadership

  technical assistance

  human resources functions

  program management

  and budgetary oversight for the H1N1 pandemic flu event. Coordinated activities and staff involved in epidemiolgy response; crisis and emergency risk communications; Strategic National Stockpile (SNS) medical countermeasures; first responder training; equipment acquisition; and

  contract management. Served as lead public information officer for the initial months of the pandemic

  guiding media and educational campaigns.

  Coordinator

  Community Health Preparedness

  City of El Paso

  Las Cruces

  New Mexico Area

  Taught “Health Science 301

  Human Sexuality”. Responsible for handling every aspect of classroom instruction

  administration

  and grading. Developed course content including lectures

  class activities

  and assignments. Maintained student records

  composed exams

  and coordinated class activities/guest speakers. Mentored students in time management

  study skills

  accessing college resources

  volunteering options

  and career choices. \n

  Teaching Assistant and Part-time Instructor

  New Mexico State University

  El Paso

  Texas

  Performed disease surveillance and control activities through coordination with local

  state

  federal

  and international partners

  particularly related to quarantinable

  communicable diseases. Provided technical and regulatory oversight for the transport of CDC-regulated items such as live animals

  animal products

  research samples

  blood and tissue products

  in accordance with 42 CFR parts 70 and 71. Monitored the health of new immigrants

  refugees

  asylees

  and parolees. When on call

  monitored 5 international airports and 1 maritime port to advise federal partners and others on clinical practices and official CDC policies related to ill and exposed passengers. Prepared for emergency triggers for response to include any of the quarantinable diseases

  a public health incident with political implications

  or a public health emergency event involving three or more agencies.

  Public Health Advisor

  Centers for Disease Control and Prevention

  El Paso

  Texas

  Directed outreach

  marketing

  and public education to increase enrollment for services. Managed WIC clinic

  including day-to-day operations

  clinical evaluations

  staffing

  resolving client complaints

  and conducting quality assurance activities. Analyzed opportunities for improvement using sound performance measures and qualitative and quantitative tools.

  WIC Services Manager (Women

  Infants

  & Children)

  City of El Paso

  El Paso

  Texas Area

  Provided community-based mental health care services and care coordination for children

  teens

  and their families. Educated families on disease management

  behavioral interventions

  symptoms

  treatment options

  and medications. Conducted home visits to assess family needs and to establish rapport. Facilitated access to community and social services specifically tailored to the needs of the family (public transportation

  summer programs

  after-school activities and clubs

  libraries

  and other services for children and teens). Supported and encouraged families to apply for important resources such as food stamps

  Medicaid

  Medicare

  CHIP

  social security supplemental income

  supplemental nutrition. programs

  Developed multi-disciplinary treatment plans which included medical appointments

  medication management

  behavioral management

  school interventions

  counseling

  and rehabilitation activities specific to the needs of the child and family. Communicated mental health care treatment plan with parents

  families

  agencies

  school staff

  and healthcare teams (physicians

  nurses

  psychologists

  therapists

  and caseworkers). Participated in weekly special needs and vulnerable client round-table to identify services

  improve treatment goals

  and review client needs with a team of licensed mental health advisors. Conducted group rehabilitation activities

  such as recreational rehab

  social skills development

  self-care programs

  and fitness activities to help clients manage their symptoms (examples included “Girl Power”

  “Sierra Club Outings”

  “Movies with a Message”). Developed budget and justifications for all recreational rehab activities. For children and teens who were court ordered to receive mental health care services

  educated families and clients on relevant juvenile justice system policies and procedures.\n

  Caseworker III

  Emergence Health Network

• Bates Crimmins

  Centers for Disease Control and Prevention

  New Mexico State University

  El Paso Community College

  Texas Tech University Health Sciences Center El Paso

  El Paso First Health Plans Inc

  Emergence Health Network

  City of El Paso

  The University of Texas at El Paso

  Evaluated and fulfilled needs for public health preparedness training among health department staff

  city of El Paso staff

  and the first responder and volunteer community. Conducted training needs assessments for all health department staff (approximately 350 employees); assigned appropriate trainings; and followed up with leadership on compliance; translated this data into recommendations for public health decision-making. Designed

  conducted

  and evaluated emergency management trainings

  seminars

  workshops

  conferences

  community education events

  drills

  and exercises to various audiences to explain complex concepts and ideas to individuals and the general public; audiences included civic organizations; hospitals

  health care organizations

  government agencies

  public schools

  colleges-universities

  and

  non-profits.

  City of El Paso

  Texas Tech University Health Sciences Center El Paso

  El Paso

  Texas

  Coordinated the following aspect of the \"Society

  Community

  and the Individual\" course: created and distributed course newsletter; led all annual Service Learning Symposium activities; developed partnerships with community preceptors; and

  provided administrative support for the MD-MPH dual degree program.

  Associate Director

  El Paso

  Texas Area

  Created and implemented Health Education Plan for 30

  000+ public health insurance clients (Medicaid and Children’s Health Insurance Program

  or CHIP). Performed needs assessments and program marketing campaigns in compliance with state of Texas requirements. Conducted needs assessment and provided advice to leadership on education policies

  documentation

  program

  and activities. Acquired and distributed a library of low-literacy

  bilingual patient

  and provider literature on a wide variety of health care topics; this library was extensively researched to obtain materials at little to no cost to the agency. Provided budget justifications for activities included in the Health Education plans. Wrote health education articles for both the provider and patient newsletters; these publications were distributed to over 30

  000 clients and hundreds of medical providers. Developed

  marketed

  and managed community events such as the Family Asthma Program; partnering with local physicians and the American Lung Association

  this project served 50 families; the Tell Your Friends Conference where audience included 250 social workers

  nurses

  school staff

  and Promotoras (culturally-appropriate lay health workers); and the Mom’s the Word Conference; audience included 500 pregnant women and its purpose was to enroll women in Medicaid to provide access to early prenatal health care. \n

  Health Educator

  El Paso First Health Plans Inc

  El Paso

  Texas Area

  Taught “United States Government and Politics” and “Texas State and Local Government”. Educated college students on various topics in political science such as: intergovernmental relations

  separation of powers

  checks and balances

  health and human services

  Texas legislative system

  and others. Developed course content including lectures

  class activities

  and assignments. Maintained student records

  composed exams

  coordinated class activities/guest speakers. Mentored students in time management

  study skills

  accessing college resources

  career choices

  and how to transfer to a four-year institution. \n \n

  Part-time Instructor

  El Paso Community College