Experience

• Missouri State University

  Graduate Teaching Assistant

  Instructor for PSY 200 – Psychological Statistical Methods two classes per semester (Fall 2013 and Spring 2014)
  
  Senior Learning Assistant for PSY 121 (Fall 2012 and Spring 2013):
  • Oversaw five Undergraduate Learning Assistants per semester
  • Developed curriculum for unit exam study sessions
  • Developed and presented Study Skills workshops
  • Managed course scheduling via SONA
  • Advised students during office hours and via email
  • Transferred grades between MyPsychLab and Blackboard
  • Created Qualtrics survey to assess course redesign effectiveness

• Missouri State University

  Per-Course Psychology Instructor

  Classes taught:
  • PSY 200 - Psychological Statistical Methods
  • PSY 331 - Psychology of Childhood
  • PSY 121 - Introductory Psychology
  • PSY 302 - Experimental Psychology
  

• Missouri State University

  Technology Training Specialist

  As the Technology Training Specialist I developed, prepared, reviewed, scheduled, publicized, and delivered training sessions and supporting materials on technology-related topics, including the Blackboard Learn academic Learning Management System (LMS), and Microsoft Office 365 software and services for faculty, staff, and student employees of Missouri State University.
  
  I functioned as part of the Computer Services User Support unit to promote effective use of campus technology resources by working with the Technical Training and Documentation Administrator to develop electronic and printed communications, such as, websites, social media, mass emails, posters, handouts, newsletters, and other communication tools.

• FedEx Office

  Center Lead Consultant

  • Managed production and customer service workflow.
  • Consulted with customers regarding custom project and shipping needs.
  • Worked extensively with Microsoft Office and Adobe Creative Suites.

• Movie Gallery

  Store Manager

  • Increased revenue in my first store by 67% over the course of 2 years
  • Effectively managed multiple retail stores simultaneously while meeting revenue goals, maintaining budgets, conducting successful promotions, and beating the company’s inventory shrink projections
  • Interviewed and hired qualified applicants
  • Trained, motivated, and coached employees

• Movie Gallery

  District Training Manager

  • Assisted in designing company-wide training program and curriculum
  • Effectively trained Store and Assistant Managers
  • Provided ongoing support and training for current Store and Assistant Managers
  • Assisted the District Manager with ongoing training and operations of the District
  • Prepared and conducted District Training Meetings
  • Traveled to train Store Managers in neighboring Districts

• Clinvest

  Clinical Data Manager and Biostatistician

  Jim worked at Clinvest as a Clinical Data Manager and Biostatistician