Resume

• 2007

  Masters of Science in Administration

  The core curriculum was centered around Leadership and Organizational Development

  Organizational Leadership

  Central Michigan University

• 1999

  Bacelors of Science

  Aviation Administration

  Aviation Administration

  Minor: Business Management

  Western Michigan University

• 1544

  Denver International Airport - Denver

  Colorado

  -Created and maintain department training documents for new hire employees pertaining to the airfield which included check-lists

  a training manual

  outlines

  PowerPoint presentations and other items.\n-Trained all new-hire employees on the airfield and in the Ramp Tower.\n-Certified as and performed duties as a Ramp Tower Controller for non-movement areas and aircraft deice operations. \n-Incident Commander of emergency situations for tenants

  grounds

  and facilities including fuel spills

  aircraft alerts

  public protection issues

  etc.\n-Coordinated and performed snow and ice removal efforts and utilized friction test equipment

  inspected and updated airfield surface conditions

  opened and closed pavement

  escorted equipment

  coordinated apron snow removal

  coordinated with field maintenance personnel and the FAA to complete snow removal procedures

  and performed other duties associated with snow and ice control.\t\n-Exercised sound

  independent judgment while maintaining airport safety/security.\t\n-Coordinated and conducted FAR Part 139 regular

  continuous

  periodic

  and special inspections of airport facilities and grounds.\n-Complied with all applicable Regulations such as FAR Part 139

  TSR 1542

  Airport Security Program

  Airport Certification Manual

  etc.\n-Monitored construction activity for compliance with safety rules/regulations and followed Construction Safety Plans.\n-Composed/updated NOTAMS regarding airport conditions.\n-Assisted in daily operations of Denver International Airport.

  Assistant Airport Operations Manager

  City & County of Denver - Department of Aviation

  Airport Security

  -Alternate Airport Security Coordinator (ASC) for Airport Security at DEN. Implement and enforce all TSR 1542 Federal Regulation and requirements. Ensure DEN maintains compliance with TSA regulations and requirements. Serves as liaison with TSA to ensure DEN maintains federal compliance.\n-Manager and administrator of Security Guard Services Contract at DEN. Responsible for oversight

  auditing and contract management of approximately 375 contract employees. Developed new Scope of Work for upcoming contract renewal.\n-Manage and implement budget of approximately $14.1 million dollars annually and contract maximum liability of $83 million for Security Guard Services at DEN. Prepares budget analysis for Airport Security regarding the security guard contract and other contractual items.\n-Manage

  administer and implement Door Specialties Contract at DEN for Airport Security. Responsible for all invoicing

  billing and contract documentation. Maximum liability of $450

  000 or $113

  000 annually.\n-Responsible for implementation

  interpretation and enforcement of Federal Regulations

  Security Directives

  Airport Rules and Regulations and the Airport Security Program (ASP). \n-Develop

  challenge and sponsor employees for personal and professional development. Foster continuous improvement while setting expectations and standards for employees. Implement positive initiatives and maintain full accountability with all decisions made. \n-Project Lead for Regional Transportation District Commuter Rail (RTDCR) activation at DEN. Coordinate all operational aspects of project including meeting facilitation

  documentation creation and review

  stakeholder collaboration

  exercise planning

  spreadsheet development and many other duties. \n-Resolves operational and management issues and makes decisions that include multiple stakeholder perspectives. Solves underlying problems through collaboration and partnerships.\n\n

  Senior Manager of Security - Compliance and Enforcement

  Denver International Airport - City & County of Denver Dept of Aviation

  Denver International Airport - Denver

  Colorado

  -Currently the Wildlife Coordinator at DIA

  renew contract of $400

  000.00 annually with USDA-WS\n-Complete and administer annual performance evaluations.\n-Excellent at time management during time critical incidents and events involving facility stakeholders and patrons.\n-High performer in a high pressure environment where stakeholder lives may be affected.\n-Develops

  leads

  and monitors work teams and assigns personnel to efficiently and effectively accomplish the division’s goals and objectives. \n-Designed

  developed

  implemented

  and maintain training and development plans to provide cross training of employees

  specific job related training

  and other approaches to provide opportunities for staff flexibility and development. \n-Implements policies and procedures developed by management. Develops

  recommends and coordinates the implementation of new procedures for the assigned function. \n-Coach and mentor co-workers and direct reports on best practices and implementation of the strategic plan.\n-Demonstrates leadership during emergency incidents

  collaborates with airport stakeholders to resolve incidents

  thoroughly completes necessary incident documentation and briefings.\n-Incident Commander and other General and Command staff positions during emergencies following the National Incident Management System (NIMS) such as: bomb threats

  security incidents/breaches

  aircraft alerts

  tornados

  snow removal

  large fluid spills

  power failures

  and other emergency situations. \n -Inspects airport facilities and airfield in accordance with city

  state

  and federal regulations such as FAR Part 139

  TSRs

  and Advisory Circulars to ensure compliance and enforces airport security requirements in the terminal and concourses and on the airfield. \n-Perform Snow and Ice Control duties; condition reporting

  inspections

  equipment coordination

  FAA coordination

  appliance of chemical/sand

  escorting

  apron snow removal

  etc.\n-Created and administered training for new-hire employees.

  Airport Operations Manager

  Denver International Airport - City & County of Denver Dept of Aviation

  Affiliate faculty for Airport Planning and Management 1 Fall 2015

  2016\n•\tCreated and distribute classroom material curriculum to introduce and prepare students for the AAAE Certified Member exam.\n•\tResearched

  created and developed classroom assignments

  exercises

  PowerPoints

  exams and other materials for classroom implementation and student development.\n•\tMentored

  coached and developed student’s current and future aviation experience and aspirations. Prepared students for aviation job market and skill development.\n•\tCompleted all University grade and policy requirements for the Aviation and Aerospace Program at MSU Denver.\n

  Metropolitan State University of Denver

  Wayne County Airport Authority

  Detroit Metropolitan Wayne County International Airport

  -Trained new hire employees on proper airfield procedures and FAR Part 139 requirements.\n-Incident Command of emergency situations for tenants

  grounds

  and facilities such as aircraft alerts

  fuel spills

  disabled aircraft

  etc.\n-Performed snow/ice removal operations duties at DTW such as; airfield condition reporting

  composing and issuing snow/ice NOTAMS

  escorting equipment

  performing airfield inspections

  closing and reopening airfield surfaces

  working with ramp snow removal contractors

  adhering to snow and ice control plan

  advisory circulars

  and Part 139.\n-Exercised sound

  independent judgment while maintaining airport safety/security.\n-Coordinated/conducted FAR Part 139 regular

  continuous

  periodic

  and special inspections of airport facilities and grounds while complying with all FAR Part 139

  Advisory Circulars

  and DTW regulations.\n-Implemented all areas of FAR Part 139 and other FAA requirements at DTW.

  Airport Operations Specialist

  Kalamazoo

  Michigan

  •\tTeach undergraduate aviation courses in Aviation Management and Operations and Aviation Flight Science.\n•\tFulfill curriculum development as part of normal work load.\n•\tServe as a resource for the college and participate in service work.\n•\tCurrently participate in the Undergraduate Studies Committee representing the College of Aviation at WMU.\n•\tAssist and mentor students with course advising

  orientation and development.\n•\tEncourage and support student involvement in student organizations and internships.\n•\tFulfill workload requirements with equivalent administrative work and participation activities.\n•\tMentor

  coach and develop student’s current and future aviation experience and aspirations. Prepare students for aviation job market and skill development.\n•\tCreate and distribute classroom material curriculum to introduce and prepare students for each class

  the aviation industry and the AAAE Certified Member exam.\n•\tPartner with faculty members to develop

  create and teach students different aviation materials and exposure to aviation industry. \n•\tParticipate as a faculty representative for the College of Aviation

  Aviation Student Council. \n•\tCourses taught include Introduction to Aviation

  Introduction to Airports

  Aviation Meteorology

  Transportation Technology

  Airport Management

  Airport Operations.

  Faculty Member

  Western Michigan University

  American Association of Airport Executives

• 800

  ICS 100

  IS-10a

  FEMA

  American Association of Airport Executives

  Airport Certified Employee (ACE) - Operations

  Airport Certified Employee (ACE) - Security

  American Association of Airport Executive

  Certified Member (CM) -AAAE

• wildlife coordinator

  Incident Management

  Airfield Lighting

  Emergency Management

  Airports

  FAR Part 139

  Incident Command

  National Incident Management Systems

  Employee Training

  Contract Management

  Airport Management

  Customer Service

  Accountability

  Training

  Professional Mentoring

  Organizational Leadership

  TSR 1542

  Airlines

  Time Management

  Coaching

  Commuter Rail Activation team member for Operations

  Wildlife Coordinator 4 years

  HTC transition team member at DEN.

  Birnbaum CM ACE

  Kirila

  Jessica

  Birnbaum CM ACE

  Wayne County Airport Authority

  Comair

  Metropolitan State University of Denver

  Western Michigan University

  Denver International Airport - City & County of Denver Dept of Aviation

  Detroit Metropolitan Airport

  -Five years of customer service experience including sensitivity training.\n-Customer Service duties performed with hundreds of passengers on a daily basis.\n-Certified trainer for ramp

  ticket counter

  gate

  cargo

  baggage service and de-ice operations for Comair

  ASA

  and Delta Airlines.\n-Certify new employees for different operational procedures such as aircraft pushback

  lavatory procedures

  aircraft marshaling

  and ramp duties for Comair

  ASA

  and Delta Airlines.\n-Trained employees in all areas for duration of employment.\n-Administered exams regarding company policy and procedure.\n-Supervised up to 20 employees during aircraft operation times.\n-Five years of deice/anti-ice procedures for multiple types of aircraft.\n-Supervisor experience regarding employee disciplinary action.

  Lead Customer Service Representative

  Comair