Resume

• 2013

  Doctor of Philosophy (PhD)

  Research Focus: Use of market pricing mechanism for forecasting and decision making\n\nDissertation Title: Corporate Prediction Markets for Business Decisions: New Applications

  Challenges and Limitations\n

  Business

  Bentley University

• 2009

  MBA

  Business Analytics

  Bentley College - Elkin B. McCallum Graduate School of Business

• 2007

  MS - Operations

  Worcester Polytechnic Institute

• 2002

  B.S.

  Actuarial Exam P (First in series): May 2005

  Mathematics

  Honors Program

  Bentley University

• Mergers & Acquisitions

  Strategy

  Business Intelligence

  Program Management

  Analytics

  Project Management

  Business Analysis

  Competitive Analysis

  Analysis

  Business Process Improvement

  Data Analysis

  Marketing Strategy

  Operations Management

  Process Improvement

  Zinger

  Ph.D.

  Jessica

  Zinger

  Ph.D.

  Dell EMC

  Millbrook Distribution Services

  Bentley University

  Interactions LLC

  Rave Mobile Safety

  Assumption College

  Dell EMC

  Interactions LLC

  Franklin

  MA

  The business analyst team is responsible for providing initial opportunity-sizing at the start of the sales cycle and developing customer-specific business cases which outline the proposed solution and benefit (financial / customer experience / etc.) to the customer. Business analysts partner cross-functionally throughout the sales cycle serving as the analytical & 'management consulting' support. We also work closely with account management post-sales to identify what 'success' looks like given the solution sold.\n\nThe Deal Desk provides Sales Support throughout initial engagement (including RFx responses) through to contracts. The team works to ensure adherence to internal processes while moving deals through the pipeline as quickly and smoothly as possible. The Deal Desk is in involved with scoping/designing the solution

  pricing/discounting management

  and contract terms.

  Director Business Analysis & Deal Desk

  Strategic Management (GB410 - Undergraduate Capstone Business Course)

  Bentley University

  Principal Analyst

  Dell EMC

  Consultant - Virtustream

  A subsidiary of Dell EMC

  Dell EMC

  Director

  Revenue Operations

  Interactions LLC

  Consultant - Business Intelligence

  Dell EMC

  Rave Mobile Safety

  Framingham

  MA

  Director Sales Operations

  Dell EMC

  Process Improvement Analyst

  Millbrook Distribution Services

  Adjunct Professor

  Courses: Decision Analytics (MBA Foundation Course); Strategic Management (MBA)

  Assumption College

  Senior Program Manager / Chief of Staff

  Dell EMC

  Senior Analyst / Internal Consulting

  Dell EMC