Experience

• OOBE LLC

  Vehicle Inventory Photographer

  • Stage new & used vehicle inventory for photos
  • Photograph interior & exterior of vehicles at Sonic Automotive dealerships
  • Edit photos to ensure quality presentation
  • Design online banner signage following brand parameters.
  • Collaborate with dealership managers and marketing team on schedule & event photography
  • Manage and update vehicle sticker pricing for dealership inventory
  • Manage online inventory and listings
  

• CMA Management

  Concierge

  • Distributed messages throughout the community
  • Interacted and built relationships with residents, family members, and associates
  • Answered phones for both external calls and calls within the company
  • Cleaned office and lobby areas as needed including, but not limited to, vacuuming, dusting, and trash removal
  • Responded to questions and requests from residents, staff, family, and visitors in a timely manner
  • Completed security rounds at required times
  

• Esurance

  Auto Claims Adjuster

  • Take phone calls including first notice of loss and inquiry calls for the claims department.
  • Obtain facts of loss to determine liability and exposures for handling.
  • Identify Higher level exposures and refers files or features to management for triage.
  • Sends Necessary correspondence as it relates to the claim and department of insurance regulations.
  • Accept or deny claims following state insurance laws and regulations.
  • Explain applicable policy coverages in-depth for insureds and how it affects their settlement.
  • Identifies and transfers total loss features to the Total Loss Unit for settlement handling.
  • Identifies referrals, completes proper summaries and forward files to subrogation for collection promptly.
  • Follow up with claimant carriers to assess liability for the proper settlement of claims
  • Utilize various programs such as ISO and Accurint to check for possible fraud indicators.
  • Follow up on approved estimates and make settlement payments to claimants and insureds.
  • Advise Insureds and claimants liability decisions to set proper expectations in the claims process.
  • Set follow up tasks to check in with insureds and claimants to move claims process forward.
  • Ability to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently.

• Best Buy

  Asset Protection Specialist

  • Demonstrated preparedness and exhibit behaviors for proper emergency response procedures.
  • Had ability to solve problems, multitask and work in a team environment
  • Monitored the store for potential security risks and alarm function.
  • Protected against fraudulent activity by creating AP Alerts and reporting and documenting incidents properly when necessary.
  • Worked with the Asset Protection Lead and others to resolve any hazards or compliance issues and investigate any employee or customer accidents.
  • Interacted with customers and store employees to maintain a safe and profitable environment.
  .

• CROSSMARK

  Data Collection Associate

  • Collected and transmitted consumer product data that was gathered from designated retail stores as assigned by counting forward reserve inventories.
  • Transmitted collected data daily via internet based on the requirements of the collection device
  • Planned and organized assigned work within CROSSMARK Retail Data Collection by:
  In-store observation studies, training updates, task lists, store assignments, newsletters, occasionally downloading and printing forms
  • Followed management and CROSSMARK expectations on cost containment
  • Completed assignments and transmitting data according to CROSSMARK’s established procedures and deadlines
  • Maintained effective communication with management.