Janine Guerra

 JanineN. Guerra

Janine N. Guerra

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Biography

Saint Joseph's University - Business

Higher Education Professional specializing in student recruitment, admissions, academic advising, and program planning
Janine
Guerra
Philadelphia, Pennsylvania
Forward-thinking higher education administrator experienced in improving processes to exceed goals related to admissions, retention, academic advising, and graduation rates. Makes student satisfaction a point of differentiation. Collaborative problem-solver who uses available data to improve processes and marketing plans to not only achieve but surpass objectives. Knowledgeable and well-versed in a variety of technological areas including editing web content to SEO initiatives as well as Social Media Marketing strategy and implementation including through Facebook, LinkedIn, Twitter, YouTube, and Google. Competent in written and conversational Spanish. Also licensed as an attorney who is admitted to practice in the Commonwealth of Pennsylvania, the State of New Jersey, and the State of Florida as well as the Supreme Court of the United States.

Expertise in:
− Data Management & Analysis
− Promotional Writing, Design & Editing
− Academic Advising & Scheduling
− Writing & Editing Legal Documents
− Team Leadership
− Viable Admissions Lead Generation


Experience

    Education

    • Mount Saint Joseph Academy

      High School Diploma


      Distinguished Honors

    • Saint Joseph's University

      BS

      Management Information Systems
      Cum Laude

    • Saint Joseph's University

      Post-MBA Certificate

      Marketing
      Cumulative GPA: 4.00

    • Saint Joseph's University

      Master of Science - MS

      Education
      Specialization in Instructional Technology Cumulative GPA: 4.00

    • Saint Joseph's University

      MBA

      Management

    • Saint Joseph's University

      Director, Haub Degree Completion Program


      Managed adult undergraduate program from launch through recruitment, admissions, advising & graduation. Oversaw daily operations, managing up to 3 staff. Developed & articulated admissions policies & provided information to students & internal constituents. Worked collaboratively with deans to articulate transfer policies including writing academic & procedural catalog. Coordinated events including information sessions, orientations & corporate presentations. Communicated with faculty on issues relating to course scheduling. - Launched HDC program & provided direction and oversight of all communications; organizing, implementing & evaluating recruitment & yield strategy, which increased enrollment & retention rates. - Forecasted enrollments for program, working with faculty to design strategies & develop partnerships for growth, more than doubling enrollment. - Managed application & review of student applications & scholarship budget, allowing adult students to continue attending school. - Recruited quality students, effectively using all available recruiting & reporting tool technologies to ensure satisfaction. - Developed & coordinated marketing strategy that supported recruitment objectives, working collaboratively with in-house and external experts. - Managed annual operating & advertising budgets to determine spending, including evaluating proposals & selecting vendors, allowing for marketing dollars to recruit students effectively. - Built relationships with key corporate contacts, including making presentations, which brought in qualified students & maintained affiliations. - Administered program records, effectively leveraging business intelligence and data management software to analyze data so that meaningful information was available for decision-making. - Completed national & local ranking survey data sets for business graduate, undergraduate & online programs, including ensuring accuracy of information, resulting in marked increase in rankings.

    • Saint Joseph's University

      Adjunct Faculty, Department of Decision & Systems Sciences


      Taught DSS 200 Introduction to Information Systems undergraduate course, online and on-campus sections; DSS 525 Contemporary Information Technologies graduate course, online; DSS 545 Big Data & Analytics graduate course, online. - Held weekly online, live Collaborate / Zoom sessions on topics, enhancing virtual experience with opportunity for interaction. - Modified syllabus to meet current trends in subject areas and class needs, ensuring transfer of up to date knowledge. - Monitored student success in class while providing timely and constructive feedback, improving depth and breadth of learning. - Redeveloped courses for launch in Canvas Learning Management System, using instead of Blackboard Learn, maximizing new tools and updating course information.

    • Saint Joseph's University

      Visiting Faculty, Department of Decision & Systems Sciences


      Teach DSS 200 Introduction to Information Systems undergraduate course, on-campus and DSS 545 Big Data & Analytics graduate course, online. Develop and teach DSS 150 Art & Science of Data Visualization and Decision-Making; course is certified as a First Year Seminar. Balance full-time load of 4 undergraduate and graduate courses per semester in addition to service and research. Provide service to department including recruitment/admissions events and prospective faculty interviewing and evaluation. • Prepare materials for course meetings, both on campus and online, certifying student absorption of learning objectives. • Holds several class meetings each week, both online and on-campus, allowing for student interaction and reflection on topics. • Perform student academic advising tasks, allowing for students to properly plan their schedules and select appropriate courses. • Maintain understanding of information systems and business intelligence as they apply to business, illustrating their use in the classroom using modern technologies. • Demonstrate ongoing professional and academic qualifications, maintaining qualifying credentials for AACSB accreditation.

    • Saint Joseph's University

      Associate Director of MBA Program


      Communicated with students and academic departments regarding registering, planning, and ultimately completing their degrees. Assisted in developing course cycles and schedules. Oversaw daily operations, managing up to 9 staff. Developed and articulated admissions policies, including presenting at various events. Developed, monitored, and designed comprehensive marketing and communication plans which included both traditional and digital marketing. Prescreened, interviewed, and on-boarded candidates. - Co-wrote initial proposal and launched Online MBA program, increasing overall enrollment and retention for Professional MBA Program portfolio. - Coordinated marketing, recruitment, admissions, yield strategy, and academic advising programs for MBA students (online and on-campus), including presenting at recruitment events and determining admissions criteria and policies, resulting in recruiting qualified entering classes for program. - Served as member of many university committees including Career Services Advisory, Adult Student Action, International Programs, MBA Program Curriculum Revision, and Master’s in financial services Admissions, working with various offices to revise policies and procedures that affected graduate students leading to enhanced student satisfaction and retention. - Prepared statistical reports on admissions, enrollment, retention, and graduation for internal and external constituents, including surveys for ranking publications, resulting in informed decision-making and improved local and national rankings. - Functioned as system owner, power user, and college expert for a number of systems such Target X and Salesforce SRM, as well as Banner, Cognos, and Discoverer data management, including training staff on use, best practices, generating widespread adoption of these tools and enhanced return on investment (ROI) tracking for expenditures.

    • Saint Joseph's University

      Assistant Director of MBA Program