Experience

• University of Rhode Island

  Instructor

  Adjunct professor teaching methods course to prospective teachers. Help facilitate planning, implementation and evaluation of the student teachers. Observe and evaluate student teachers in classroom setting. Communicate strengths, strategies and areas of need for improvement. Mentor student teachers and provide models of effective collaboration.
  

• Johnson & Wales University Online

  Adjunct Professor

  Online instructor with experience teaching a variety of online Humanities courses; responsible for utilizing a variety of technologies and instructional methodologies to keep courses fresh and engaging. Updated and developed courses to maintain relevance. Worked with individual students to improve understanding and course grades. Maximized in-class time with thought provoking discussions. Regularly communicate with and respond to student needs.
  

• Johnson & Wales University

  Adjunct Professor

  Adjunct professor with experience teaching a variety of Humanities courses; responsible for developing and managing course syllabus; for selecting and compiling tests, assignments and discussion exercises that permit measurement of performance relative to the learning objectives and that enhance critical thinking. Evaluated student performance based on course expectations and course rubrics and posted on the Blackboard Grade Center.

• West Warwick Public Schools

  Social Studies Teacher

  Successfully improved student participation in the classroom through integration of creative role playing exercises. Developed interesting course plans to meet academic, intellectual and social needs of students. Performed student background reviews to develop tailored lessons based on student needs. Used variety of teaching techniques to encourage student critical thinking and discussion.
  
  Successfully collaborated with community partners from local businesses, non-profits, the RI National Guard, and elected officials for fundraisers and events. Worked with the Secretary of State to increase voter participation by utilizing voting machines in school elections. Supervised, scheduled and organized over seventy blood drives for the RI Blood Center. Worked with various school districts to provide leadership training for student leaders. Organizer of commencement and graduation ceremonies.

• Stop and Shop Supermarkets

  Customer Service Representative

  Successfully resolved product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; and following up to ensure resolution. Managed large amounts of incoming calls and identified and assessed customers’ needs to achieve satisfaction. Worked to build sustainable relationships of trust through open and interactive communication.