Experience

• University of Pittsburgh

  Undergraduate Research Assistant

  Computational Modeling of Human Movement using 3D Motion Data
  University of Pittsburgh Neuromuscular Research Lab
  Modified and expanded the capabilities of Kinect for Windows to track the motion of physical therapy patients, using C# and XML.

• University of Pittsburgh

  IT Assistant

  The Dietrich School of Arts and Sciences' IT Department provides technical support to faculty and staff in its 36 departments. As a Student IT assistant, I:
  -Reply to users' help tickets and set up appointments
  -Provide support to users of PCs, Macs, printers and the wireless network, as well as applications such as the Microsoft Office Suite, Skype for Business, and Pulse Secure
  -Assist full-time IT staff by deploying hardware to users, imaging computers, and installing software
  -Document solutions in Salesforce ticketing system

• University of Pittsburgh

  Undergraduate Teaching Assistant

  Undergraduate Teaching Assistant for Digital Humanity, an interdisciplinary course about the relationship between humans and computing devices. As a TA, I held weekly office hours, gave students verbal and written feedback on their work, and tracked student attendance and assignment completion for a class of 50 undergrads.

• University of Pittsburgh

  Provided typed notes to students with disabilities after each lecture in CS 0401, CS 0447, and CS 1502

• Town of Orchard Park

  Records Management Clerk

  As a records management clerk, I reported to the Records Management Supervisor for the Town of Orchard Park. The town was in the process of conducting an inventory of its inactive records and properly housing them for long-term storage.
  In this role, I:
  -Estimated supply and time costs for ongoing records inventory and rehousing projects
  -Researched availability and cost of supplies, recommend sources to purchase from
  -Assisted in the development of policies and procedures for organizing records
  -Optimized procedures to make use of budget and staff time
  -Researched retention periods for town documents
  -Manipulated data relating to records in spreadsheets
  -Assisted Records Management Supervisor in training employees and prioritizing tasks
  

• Town of Orchard Park

  Lifeguard

  -Communicated with a team of lifeguards and waterfront supervisor to maintain a safe environment at a busy public beach
  -Explained rules and procedures to patrons
  -Instructed patrons in use of equipment
  -Administered swim tests

• ValueCentric

  IT Intern

  -Set up computer workstations and performed basic user support (account setup/password resets, printing setup, clearing and imaging machines) for a 200-person workplace.
  -Assisted helpdesk staff with ongoing projects including maintaining a catalog of deployed computers and organizing other machines for recycling.

• Cisco

  Software Engineering Intern

  Developed scripts to automate the release process for the Cloud Services Router, a $40M product, working with APIs from Amazon Web Services and Microsoft Azure
  Created a Python script to automate bugfix documentation for CSR engineers
  Determined requirements by meeting with the team of 12 engineers and demonstrating functionality
  Documented and commented code to be built upon and used in production
  Participated in an Agile (Scrum) work environment