Resume

• 2013

  Rutgers University

  Mercer University

  •Conducted interviews and observations; analyzed data results for the Community Health Workers Training Program in the development of a statewide training program for health care. \n•Wrote research briefs; coded and analyzed interview data on national Adult College Completion programs.\n\n

  Rutgers University

  Berry College - Campbell School of Business

  Mt. Berry

  Georgia

  Assistant Professor Of Management

• 2009

  Certificate

  Research Project: What’s He Worth?” Race-Based Fairness Judgments on Salary Offers

  Cognitive Science

  Rutgers University-New Brunswick

• 2007

  Doctor of Philosophy (Ph.D.)

  Lecturer: Entrepreneurship

  Negotiations\n\nDissertation: Landing Gear

  Lettuce

  Bouquets

  and Home Health Aides: The Surprising Resilience of Inefficiency in Entrepreneurial Businesses

  Sociology and Management

  Academy of Management\nAmerican Sociological Association\nFamily Enterprise Research Conference (FERC)\nFamily Firm Institute (FFI)\nInternational Family Enterprise Research Academy (IFERA)

  Rutgers

  The State University of New Jersey-New Brunswick

  Master of Arts (M.A.)

  Lecturer: Sociology of the Family

  Social Research Methods

  Normality and Abnormality\nMaster's Thesis: Matching Business Deals to Interorganizational Relationships

  Sociology

  Rutgers

  The State Univeristy of New Jersey-New Brunswick

  Lean Six Sigma Black Belt

  ASQ - World Headquarters

• 2004

  Pumpkin Formal

  Northbrook

  IL

  •Doubled same-store sales through selection of seasonal lines at apparel industry shows and assisting in the creation of company website. Tracked

  maintained and improved in-store inventory and drop-ship operations. \n•Developed new store concept and branding

  including original store name and logo

  promotional events and advertising. Exceeded first year sales goals by 25%.\n•Hired and trained new staff on a continual basis in customer service

  computer skills and store maintenance. Developed new employee handbook and standard operating procedures

  reducing attrition rates by 50%.\n

  Buyer and Regional Manager

  Pumpkin Formal

  Greater Atlanta Area

  •Expanded the Center for Executive Education custom and open-enrollment programs

  clients and participants

  more than doubling annual revenue to $400

  000.\n•Developed and served as lead instructor for multiple custom certifications including the creation of stackable programs and credentials. Curriculum included industry-specific Lean Six Sigma training in healthcare (Piedmont Healthcare) and energy (GreyStone Power Corp)

  as well as topical learning and development programs in entrepreneurship

  women and negotiations

  team dynamics

  and organizational routines and personal habits.\n•Lean Six Sigma coach and facilitator for more than a dozen projects

  producing company finance savings of more than $250

  000 and improvements in quality of care

  safety

  and employee morale. \n•Taught MBA courses in Operations Management

  Team Dynamics

  Entrepreneurship

  Organizational Behavior

  and Business Communications. Consistently receive some of the highest faculty evaluations in the department.\n

  Assistant Professor of Entrepreneurship & Director of Executive Programs

  Mercer University - Stetson School of Business and Economics

  Macon

  Georgia Area

  •Taught undergraduate and MBA courses in Principles of Management and Human Resource Management

  among others. Mentored more than a dozen students.\n•Developed

  coordinated and executed the University’s first business pitch competition for more than 100 prospective students vying for scholarships. Secured enrollment of top regional high school graduates. \n

  Visiting Lecturer

  Stetson School of Business & Economics

  Mercer University

  Division of Entrepreneurship

  Communications Committee

  NewsBlast Editor

  Academy of Management

  3-year research and cost-of-living fellowship to support research on voice perception and implicit stereotypes.

  National Science Foundation (NSF)

• 1998

  BA with Honors

  College of Social Studies

  Wesleyan University

• Statistics

  SPSS

  Data Analysis

  Grant Writing

  Management

  Microsoft Excel

  PowerPoint

  Leadership

  Teaching

  Higher Education

  Public Speaking

  Microsoft Office

  Research

  Community Outreach

  Qualitative Research

  Disruptive Innovation in Rural American Healthcare: The Physician Assistant Practice

  Purpose: This article proposes a new disruptive innovation in healthcare

  through the development of a Physician Assistant business model

  which can be most readily applied in vulnerable rural healthcare settings.\n\nDesign/methodology/approach: This study reviews the current state of the healthcare system in terms of Physician Assistant utilization and primary care shortages in rural communities. The study proposes that the Physician Assistant-owned and -operated primary care business represents a disruptive innovation

  via the application of the five principles of Clayton Christensen’s (1997) thesis on disruptive innovation.\n\nFindings: Considering the current state of the healthcare industry

  the study logically defends the proposed model as a disruptive innovation in that it: 1) focuses on an underserved market

  2) has lower costs

  3) has few competitors

  4) offers high quality

  and 5) provides a sustainable competitive advantage.\n\nPractical implications: The Physician Assistant business model is a viable solution for providing primary care for rural communities with educational

  financial

  transportation

  and other resource limitations.\n\nOriginality/value: This is a unique application of the theory of disruptive innovation

  which illustrates how a new business model can solve a chronic shortage in primary care

  especially in underserved populations.

  Disruptive Innovation in Rural American Healthcare: The Physician Assistant Practice

  Research on interfirm exchanges is often concerned with networked partners and the strategic choice between informal and formal governance mechanisms to curb opportunism and to provide optimal exchange performance. However

  Viviana Zelizer’s model of “good matches” provides an important cultural perspective about the meaning of transactions within relationships that can provide a more theoretically complex account of these exchanges. In this article

  interfirm exchanges between small business executives and large corporate business executives are analyzed with Zelizer’s framework. This research is based on interviews with 22 chemical industry businessmen and women. I find that “good matches” based on relationship type (strong or weak ties) between small business and corporate executives lead to certain kinds of economic transactions (routine or non-routine exchanges) and forms of governance

  or transacting media (formal contracts or informal agreements) that helps to sustain relationships between executives

  leading to future transactions. The findings extend the good matches framework to interfirm exchange partners leading to the development of a new model that small business and strategy researchers should consider in their studies. The paper concludes with strategies on how small businesses may capitalize on developing unique types of relationships with executives in corporate businesses.

  A Relational Approach to Matching Interfirm Exchanges Between SME Executives and Corporate Business Executives

  In a three-part hypothetical employment process experiment

  recordings of white

  black

  and US-born Asian American voices are used to test participants’ race identification of unseen speakers

  evaluations of speakers’ employability

  and accuracy of race identification with the introduction of headshots. Key findings show the following: judges demonstrate high accuracy rates of identifying white and black speakers based on voice alone

  judges rated the black speaker at least eight times less likely to be hired than the white and Asian American speakers

  and accuracy rates of race identification for the Asian American speaker rose dramatically with the introduction\nof headshots. The study contributes to research on Asian American English speech and extends work on stereotyping and employment discrimination.

  Sounding Like Your Race in the Employment Process: An Experiment on Speaker Voice

  Race Identification

  and Stereotyping

  Eric R.

  Kushins

  PhD

  CSSBB

  Mercer University - Stetson School of Business and Economics

  Berry College - Campbell School of Business