David Crump

 DavidC. Crump

David C. Crump

  • Courses3
  • Reviews7
Jun 21, 2020
N/A
Textbook used: No
Would take again: Yes
For Credit: Yes

0
0


Mandatory


online
Difficulty
Clarity
Helpfulness

Good

Prof. David is strict on deadlines. He's fair enough but he's rough if you haven't taken online courses before. I got a B even though I didn't put much effort. Material was very accessible though. There were lots of video instruction without highlight notes. Would recommend this class but you really have to spend more time for a better grade.

Biography

Mt. Hood Community College - Economics

Enrollment Advisor at Institute for Professional Development
Higher Education
David C.
Crump, MBA
Beaverton, Oregon
Self-motivated, results-oriented customer service professional. Consistently motivated to deliver superior customer service proven to result in successful business outcomes. Focused on building relationships and earning trust.

Respected builder, motivator and leader of customer-focused teams. Lead by example and instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment.

Reliable team player with a passion for continuous learning and professional growth. Natural mentor who enjoys inspiring others to achieve their personal, professional and academic goals.


Experience

  • Nike

    S&R Product Flow Specialist

    •Manage both incoming and outgoing product delivery/flow
    •Organize product inventory to facilitate ease of point of sale replenishment
    •Manage product processing to ensure availability for the sales floor
    •Facilitate morning/end of day “huddles” to advise team of daily sales goals, sales projections, budget and other store announcements
    •Mentor Sales Athletes & Product Flow Athletes on career development

  • Nike

    Account Services Representative

    •Stretch assignment on the North America Customer Service Team
    •Supported Running Specialty Group and Tennis
    •Interviewed and selected into the candidate pool for future ASR positions
    •Processed and monitored orders for North America accounts using SAP & Nike.net
    •Assisted with customer product knowledge and availability

  • The Standard

    Training Coordinator

    • Planned, developed & executed training programs for 600+ employees
    • Managed daily operations of Delivery & Training team
    • Managed training communications, logistics & documentation
    • Setup for training events & conferences to include material preparation, conference room setup, catering and vendor services
    • Setup employees and training programs on Learning Management System

  • The Standard

    Medical Underwriter

    • Evaluate & underwrite life expectancy & disability risk (long & short term) applications through the use of medical, legal & other non-medical information, achieving a 99.6% quality approval rate
    • Respond to inquiries from sales personnel regarding medical underwriting decisions and negotiate alternative approaches to assist with sales
    • Deal directly with customers, attorneys, physicians & brokers to expedite underwriting processes
    • Maintain current knowledge of a broad range of medical terminology, diagnosis, treatment, laboratory, testing, prognosis, and non-medical legal, compliance, underwriting principles and practices by review of current literature and continuing education

  • Self Enhancement, Inc.

    Male Leadership Coordinator

    • Recruited and selected students to participate in the Male Leadership Program
    • Created opportunities for students to exhibit their leadership capabilities within the community
    • Developed and provided leadership training, teaching, supervising, coaching and monitoring youth in the program and developing program curriculum
    • Delivered exciting activities that explore individual interests, serve to develop talents and independence, and build self-esteem and positive social skills
    • Provided individual and group counseling to program participants
    • Prepared monthly program reports

  • Mt. Hood Community College

    Adjunct Economics Instructor

    • Instructs students in a classroom on Microeconomics and Macroeconomics
    • Leverage McGraw-Hill Connect learning platform for all course content and student collaboration
    • Prepares, distributes and utilizes instructional support materials
    • Structures classes and curriculum to correspond with the overall program objectives
    • Maintains evaluation and grading records for assigned students

  • Institute for Professional Development

    Enrollment Advisor

    •Recruited students for Warner Pacific College’s Adult Degree programs
    •Informed prospective undergraduate & graduate students regarding Warner Pacific College’s Adult Degree programs, admissions & degree completion requirements
    •Assisted prospective students with enrollment package including financial aid applications
    •Reviewed prospective students’ enrollment forms, transcripts, academic recommendation letters & disciplinary history for accuracy
    •Facilitated information seminars & registration sessions for prospective students

Education

  • University of Phoenix

    Master of Business Administration (M.B.A.)



  • Portland State University

    Bachelor of Science (BS)

    Community Health Education

online

EC 201

4.3(4)

online

ECON 201

4(1)