Resume

• 2016

  Master's of Information Technology Administration

  I am currently pursuing my Master's in IT Admin

  Information Technology

  Western Governors University

• 2014

  Cole Valley Software

  Remington College

  Ulmer and Berne llp

  Medimetrix

  Cole Valley Software

  Supported clients made up primarily of law and accounting firms for their contact management software ContactEase. Specialized in mass mailing feature and RSVP which allowed clients to answer a mass mailing. Was training on SQL support when I left

  Cole Valley Software

• 2013

  cvjs

  Cuyahoga Community College

  CVJS is a group of job seekers that help each other find a job.

  cvjs

• 2010

  BS Organizational Management

  Graduated in February 2012

  Business

  Board of Trustees Benedictine High School

  Varsity Bowling Coach Holy Name High School

  Remington College Online

• 2007

  Associates of the Arts

  I am taking the CCNA courses and will then test for the certifications for CCND1 and CCND2.

  Information Technology

  Cuyahoga Community College

• 2003

  Craig

  Baranovic

  Benedictine High School

  Kaufman Container

  Recorded and published all meeting notes for general board meetings

  Participated in Board Executive Committee. Recorded and published all notes for Executive Board meetings. Represented board on school Technology committee. Reviewed and made recommendations based on financial reports and on general topics at meetings. Served on committee to select new president of the school. Served on committee to select new school principal. Served on committee to rewrite schools mission statements and development new recruiting strategy.

  Benedictine High School

  Cole Valley Software

  Parma

  Provide our clients with technical support on ContactEase and associated products. Implement special projects as assigned.

  Support Technician

  I will be teaching MSOffice2010 and Windows7

  Cuyahoga Community College

  IT Manager

  Manager Information Systems\n•\tNegotiate contracts with and manage hardware

  software

  network

  and telecommunications vendors\n•\tManage and troubleshoot Symex ERP software

  Unix server

  NT servers

  Cisco routers

  and overall network operations\n•\tPurchase and maintain all company hardware and software\n•\tResponsible for implementing computer system in 16 million dollar Minnesota container company purchase which included 700 changes in custom coding in Symex ERP software \n•\tDetermine company’s overall IS direction and devise and implement IT projects\n•\tSupport and train 100+ employees\n•\tMaintain and update company’s Internet and Intranet web sites

  Kaufman Container

  IT Training Manager

  Responsible for all firm training. Responsible for working on Helpdesk. Leader of JP Morgan Chase Quad team. Responsible for managing University Site Ulmer's internal Learning Management System. Responsible for all new employee orientation. Responsible for communicating IT initiatives to rest of firm. Lead firm Windows 7/Office 2010 upgrade which included offices in Cleveland

  Cincinnatti

  Columbus

  and Chicago. Assist with fiem cell phone and iPad support as needed.

  Ulmer and Berne llp

• 1995

  Medimetrix Group

  Provided IT Training for company. Maintained and managed companies network servers. Selected

  installed and maintained company helpdesk software. Provided user support MS Office and Windows. Repaired and installed hardware and software. Helped with network design and support. Suggested and implemented replacing desktop computers with laptop computers with standard image. This reduced support calls by 75%. Designed

  brought up and maintained firm's Webpage.

  Medimetrix Group

  Department Chair Associate Degree Programs

  Remington College is a two year college that features Associate Degree programs in Computer Networking Administration(Microsoft Academy)

  Business Administration

  Electronic Technology and Criminal Justice.\n\n\n•\tResponsible for hiring

  supervision

  and scheduling of all faculty in all degree programs\n•\tResponsible for all students in all degree programs (approximately 400 students)\n•\tRequired to teach any and all courses in all degree tracks as needed\n•\tResponsible for all curriculum decisions as they relate to all degree tracks\n•\tResponsible for purchasing all textbooks and maintaining book inventory\n•\tBlackboard and Moodle distance learning coordinator at Cleveland campus. Recently developed residential Moodle curriculum\n•\tResponsible for scheduling decisions of both students and instructors in all degree tracks\n•\tResponsible for providing instructors with professional development opportunities

  Remington College

  Traing/Support Specialist

  Assistant Network Administrator

  o Trained all employees in MSOFFICE applications.\no Helped consultants develop Excel spreadsheets for clients.\no Assisted in hardware and software purchasing and configuration. \no Acquired

  installed and maintained computer hardware. \no Managed helpdesk and two helpdesk techs. \no Performed all network management functions from installing and maintaining both Novell and Microsoft servers. \no Developed and maintained Medimetrix website. \no Helped prepare presentations for President Joe Davis. \no Assisted in managing WAN that included Denver

  Boston

  and Columbus office.

  Medimetrix

  CVJS

• 1987

  Micro Business Associates

  Micro Business Associates is a consulting company that works on various IT related projects.

  Micro Business Associates

  Associates

  Took mostly IT classes graduated though with an Associates of the Arts degree

  Business

  Cuyahoga Community College

  CCNA INCD2 Interconnecting Cisco Devices 2

  CCNA INCD1 Interconnecting Cisco Devices 1

  Certified Intrinsic Coach

• I was Secretary of the Board of Trustees from 2002-2005

  Benedictine High School

  Secretary

  Computer Hardware

  Staff Development

  Instructor-led Training

  Training Delivery

  Training

  Management

  Higher Education

  Coaching

  Program Management

  Research

  Project Management

  Curriculum Development

  Troubleshooting

  Technical Support

  Curriculum Design

  Public Speaking

  Adult Education

  Teaching

  Consulting

  Networking

  Windows 7/Office 2010 Rollout

  Led the implementation and training of the firms upgrade from Windows XP and Office 2003 to Windows7/Office 2010. Developed all materials then scheduled and delivered training to firm which included managing outside trainer. Helped upgrade hardware and install new software image in Cleveland

  Columbus

  Chicago

  and Cincinnati offices. Provided followup support and training for next year and a half.

  Implementation of Networking and Programming Degree programs

  Led effort to implement the first Associate degree programs at the school for Networking and Programming. Hired teaching staff for programs. Responsible for student counselling and advising. Responsible for all facets of development for Networking and Programming programs.

  Docket Management Software Upgrade

  I led the training and implementation of a major upgrade of the Docket management software.

  Converted Networking program to Microsoft Academy Program

  Transitioned Network degree program to Microsoft Academy. Moved to Microsoft certified instruction and instructors. Helped establish testing site on premises for Microsoft certification.

  Remington College Implementation of Electronics Certificate Pgrm.

  Recruited

  hired

  trained

  and supervised instructors that taught in newly created Electronics certificate program. Then provided ongoing student and curriculum management of the Electronics program.

  Cisco WebEx Social Rollout

  I was on the team that rolled out Cisco WebEx Social to the firm. Partnered with attorney's helping to create Chase client community. Created iPad Apps for Attorneys community. Contributed to IT information community. Developed training materials for staff that wanted to use the platform.

  Baranovic