Resume

• 1997

  Master of Business Administration (M.B.A.)

  Business/Commerce

  General

  Amberton University

• 1979

  Bachelor's degree

  Finance

  General

  Jackson State University

• Whole Life

  Account Management

  Customer Service

  Commercial Insurance

  Life Insurance

  Analysis

  Marketing

  Management

  Property & Casualty Insurance

  Fixed Annuities

  Disability Insurance

  Sales Management

  Term Life Insurance

  Insurance

  Casualty

  Umbrella Insurance

  Casualty Insurance

  Health Insurance

  General Insurance

  Sales

  Stiff

  Cleveland

  Stiff

  Tarrant County College

  Lone Star College

  Prairie View A&M University

  Cleveland Stiff Insurance LLC

  Safeway Food Stores / AppleTree Markets

  RJ Reynolds

  Prairie View

  Texas

  Responsibilities include:\n•\tPlanning and presenting classroom lectures. \n•\tDisseminating information to students effectively.\n•\tMonitoring student’s comprehension of information.\n•\tEvaluating students progress relative to the institutions standards.

  Adjunct Instructor (Management / Marketing)

  Prairie View A&M University

  Responsibilities include:\n•\tPlanning and presenting classroom lectures. \n•\tDisseminating information to students effectively.\n•\tMonitoring student’s comprehension of information.\n•\tEvaluating students progress relative to the institutions standards.

  Adjunct Instructor - Management - Online

  Houston

  Texas Area

  Lone Star College

  Houston / Cypress / Katy

  Texas Area

  Responsibilities include:\n•\tSelling insurance and financial products and services to individuals

  families

  and small business.\n•\tDeveloping and maintaining good

  working relationships with clients

  team members

  and vendors\n•\tHiring

  building

  and developing a high performing team.\n•\tCreating

  implementing

  monitoring

  and evaluating office systems and processes.\n•\tOngoing business planning\n•\tManaging agency growth

  Agency Owner

  Cleveland Stiff Insurance LLC

  Responsibilities included:\n•\tCommunicating with customers and providing excellent customer service.\n•\tAssisting the Store Manager with day-to-day operations\n•\tPlanning daily activities to include merchandising

  \n•\tImplementing corporate marketing

  merchandising

  and sales plans.\n•\tMonitoring and evaluating team member performance and responding appropriately.\n•\tAssisting the Store Manager in monitoring the profitable operation of the facility.

  Assistant Store Manager

  Houston

  Texas Area

  Safeway Food Stores / AppleTree Markets

  Responsibilities included:\n•\tSelling concepts

  programs

  and products to key account decision-makers at the wholesale and retail level.\n•\tDeveloping and maintaining good

  working relationships with RJRT employees and key decision-makers in accounts.\n•\tAchieving new item launch goals.\n•\tEstablishing R.J. Reynolds as the category advisor in wholesale and retail accounts.\n•\tAnalyzing numerical data to identify and capitalize on new and existing business opportunities.\n•\tCoordinating and monitoring product shipment and program logistics from manufacturer to wholesale to retail.\n•\tManaging and developing sales personnel (Division Sales Manager).\nDirect Reports \n•\tTwo Retail Managers\n•\tNine Sales Representatives\nIndirect Reports\n•\tSixteen Retail Representatives\n•\tNine part-time General Sales Workers

  Senior Key Account Manager - Division Sales Manager

  Orlando

  Florida Area

  RJ Reynolds

  Fort Worth

  TX

  Responsibilities included:\n•\tPlanning and presenting classroom lectures. \n•\tDisseminating information to students effectively.\n•\tMonitoring student’s comprehension of information.\n•\tEvaluating students progress relative to the institutions standards.

  Adjunct Instructor

  Tarrant County College