Resume

• 2015

  •\tCollaborated with individuals across multiple groups

  including developers

  instructional designers

  and technical trainers

  to produce over 40 user manuals.\n•\tLed software testing and wrote new and extensive end-user documentation resulting from that testing.\n•\tProvided Tier 2 support for Canvas Sakai

  WebEx

  iClickers

  and Echo360\n•\tDeveloped and delivered LMS training\n•\tDeveloped a survey of user experience with Canvas; analyzed user feedback.

  Virginia Tech

  Adjunct Professor

  •\tTaught two communication courses.\n•\tSelected course topics

  created and delivered lectures

  sought

  prepared and delivered course materials both in print and online

  and created and administered quizzes

  tests

  and essays. \n•\tManaged course sites using the Desire2Learn LMS.

  Radford University

• 2013

  Virginia Tech

  Writing and Research\n\n•\tManaged major multi-author reports for million-plus dollar studies

  including managing contributions and editorial deadlines and performing technical and content editing.\n•\tPerformed photography

  managed proofreaders

  and created technical and non-technical figures.\n•\tCreated a new manual for a roadway lighting measurement system

  including setup

  software operation

  and data collection. \n•\tSolicited contributions from team members; interviewed contributors who preferred not to write.\n•\tWrote literature reviews for reports and manuscripts; referenced academic journals

  government research reports

  and government standards both in the United States and Europe. \n•\tSearched for and solicited funding opportunities; developed a list of possible state funding opportunities with links and comments on that state’s funding process and our research group’s eligibility; wrote

  coordinated

  and edited proposals and preproposals for federal and state funding opportunities. \n•\tIncreased the team’s conference paper acceptance rate to almost 100 percent. \n•\tCreated a new resource center for researchers

  including submission guidelines for proposals and manuscripts

  style guides

  and commonly-used figures. \n\nEngineering\n\n•\tPerformed mechanical design related to vehicle instrumentation. \n•\tModified new test vehicles

  and fabricated parts in machine shop. \n•\tCompiled an online photo database.\n•\tCreated a detailed assembly manual for an external vendor including technical figures in SolidWorks

  photography and photo editing

  and bills of materials.

  Virginia Tech

  Trainer and Support Staff

  Trainer\n\n•\tHelped identify skills gaps in student performance; helped develop a new course schedule and detailed syllabus outlining clear expectations and skill progression to address those gaps.\n•\tLeveraged spiral teaching methods and teaching by analogy to help students learn the techniques

  understand when they do and do not apply

  and how to be versatile in changing situations. \n\nSupport Staff\n\n•\tPerformed web design by interfacing with technical support staff

  multiple photographers

  and other staff members

  and performed photography

  writing

  and editing for the site. \n•\tDesigned brochures and leaflets

  and researched local marketing opportunities. \n•\tWrote and administered a client-satisfaction survey and analyzed the results.

  Tech MMA & Fitness Academy

• 2010

  Master’s Degree

  Communication and Media Studies

  Virginia Polytechnic Institute and State University

  Master’s Degree

  Curriculum and Instruction

  Virginia Polytechnic Institute and State University

  Virginia Tech Research Administrator Level II Certificate

  Virgnia Tech Office of Sponsored Programs

  Virgnia Tech Research Administrator Level I Certificate

  Virginia Tech Office of Sponsored Programs

• 2006

  Vietnamese Language and Culture

  Vietnam National University

• 1997

  Vietnamese

  Laotian

  French

  English

  Bachelor’s Degree

  Mechanical Engineering

  Northeastern University

• Software Testing

  Microsoft Office

  Canvas

  Experimental Design

  Instructional Design

  Sakai

  Camtasia

  WordPress

  Technical Support

  Technical Training

  Learning Management Systems

  GIMP

  Research Proposals

  User Manual Development

  Technical Writing

  Mechanical Product Design

  JMP

  SolidWorks

  Survey Design

  Communication Training

  Visibility of a Color Variable Message Sign in the Fog (TRB Report No. 15-1840)

  B. Williams

  A. Medina

  R. Gibbons

  Visibility of a Color Variable Message Sign in the Fog (TRB Report No. 15-1840)

  W. Farmer

  L. Bayliss

  Ebook readers: Effects of reading device on reading comprehension and retention

  M. Flanagan

  A. Lewis

  R. Bhagavathula

  J. Meyer

  R. Gibbons

  Evaluation of the Impact of Spectral Power Distribution on Driver Performance (Publication No. FHWA-HRT-15-047)

  Profiles of martial artists with SCI/D: Roccy Pochy

  Jerry Ryan

  Molly Hale

  Sarah True

  Ron Scanlon

  and Jennifer Langdon

  D. Slocum

  J. Karlsson

  J. Berg

  J. Weaver

  P. Lutkevich

  A. Jahangiri

  M. Palmer

  R. Gibbons

  Airport Parking Garage Lighting Solutions (Project 09-03)

  Defend yourself!

  A. Edwardes

  B. Mayer

  H. Chen

  J. Wang

  H. Rakha

  A. Alden

  A. Cuerrero

  A. Samuel

  T. Witten

  TIGGER Final Report: Demand Responsive Bus Transit for Reduction of Greenhouse Gases.

  Local hero: One man stood against the graft ridden education system in Vietnam

  Vietnamese students given a rare chance to protest – against China

  M. Palmer

  R. Gibbons

  Measuring airport parking garage lighting: Measuring illuminance and garage patron preferences

  Y. Katank

  Language barrier: For Cambodian society to truly develop

  everybody is going to have to start speaking and writing the same language

  Caroline

  Connell

  Radford University

  Tech MMA & Fitness Academy