Carlotta Walker

 CarlottaS. Walker

Carlotta S. Walker

  • Courses5
  • Reviews7

Biography

Kettering University - Business


Resume

  • 2015

    Doctor of Education (Ed.D.)

    Dissertation Topic: An Explanation of the Role of Leadership Styles on the Job Satisfaction of Community College Adjunct Faculty: A Mixed Methods Study\n•\tCredits Completed: 54/60\n•\tCourses Taken:\no\tHEOC\t705\tIssues in Higher Education\t\no\tHEOC\t715\tResearch Methods\no\tHEOC\t725\tPolicy

    Politics and the Law\t\no\tHEOC\t735\tOrganizational Dvlpmt

    Chng & In\no\tHEOC\t745\tInstitutional Planning and Accountability\t\no\tHEOC\t755\tQualitative Research Methods\t\no\tHEOC\t765\tOrganizational Strat & Studnt Srvcs\t\no\tHEOC\t825\tQuantitative Research and Mx Des\t\no\tHEOC\t775\tEmerging Technologies\t\no\tHEOC\t855\tPersonnel

    Performance & Accountability \t\no\tHEOC 803\tDissertation Seminar I: Dissertation Research\n• HEOC 805 Curriculum Planning and Evaluation\n• HEOC 815 Teaching and Learning\n• HEOC 855 Budget and Finance\n• HEOC 865 Managing Change\n• HEOC 875 Dissertation Seminar II\n• HEOC 885 Internship

    Higher Education and Organizational Change

    Benedictine University

  • 2012

    This article is a review of Klev and Levin's (2012) book

    Participative Transformation: Learning and Development in Practising Change. England: Gower Publishing Company

    Prescription for Change: A rewiew of Roger Klev and Morten Levin

    Participative Transformation: Learning and Development in Practising Change. England: Gower Publishing Company

    The purpose of this phenomenological study was to identify the effective leadership behaviors of quick-service restaurant managers and the impact of effective leadership behaviors on subordinate turnover.

    Effective Leadership Behaviors of Single-unit Quick-service Restaurant Managers: A Phenomenological Study

    Dr. Carlotta S.

    Walker

    SHRM-CP

    DBA

    MSA

    Integral Leadership Review

    Kumon

    Baker College

    Madonna University

    Lansing Community College

    Southern New Hampshire University

    Northwood University - DeVos Graduate School

    University of Maryland Global Campus

    Kettering University

    Little Caesars Enterprises

    Inc.

    Lansing

    Michigan Area

    Chair of Management and Leadership Program

    Lansing Community College

    Troy

    Michigan

    •\tWorked with my Detroit Branch teammates

    on various projects

    to achieve regional growth goal.\n•\tConsulted with franchisees on curriculum requirements and business-related issues including HR planning

    marketing

    client retention

    and business growth.\n•\tEvaluated franchise business plans to ensure business plan viability.\n•\tReviewed and selected real estate locations for new franchisees and the relocation of existing locations.

    Franchise Field Consultant

    Kumon

    Remote

    •\tEdited journal articles to ensure submissions met the journal’s standards for grammar and form.\n•\tComposed summations or articles submitted to the journal; these summations comprised the IRL Particles publication.

    Editing Intern

    Integral Leadership Review

    Northwood University - DeVos Graduate School

    Kettering University

    Flint

    MI

    I taught:\nMGMT 661- Operations Management\nBUSN (Business) 451-International Business (undergrad)\nBUSN (Business) 659-International Business (graduate)

    Contributing Faculty Member

    Online

    -Course Lead and Instructor for BMGT-302- Franchising\n-Subject-matter Expert and Course Reviser for BMGT 302-Franchising

    Adjunct Associate Professor of Management Studies

    University of Maryland Global Campus

    Auburn Hills

    o\tManaged program with enrollment of ~100+ students\no\tWorked with a team of 3 adjunct faculty members\no\tStudent Advising\no\tStudent Orientation\no\tStudent Registration\no\tCurriculum Revision

    Program Director-Accelerated BBA Program

    Baker College

    Lansing

    Michigan

    Academic Senator

    Lansing Community College

    Auburn Hills

    MI

    I have taught:\n\nENT-201- Introduction to Entrepreneurship \nENT-211- HR for Entrepreneurs\nHRM-435b - International Human Resources Management\nMKT-111b- Principles of Marketing\nMGT-101-Introduction to Business\nMGT-111- Professional Management Behavior\nMGT-212a- Staffing and Performance Management

    Adjunct Instructor

    Baker College

    Livonia

    MI

    I taught the following courses:\n\nHMG 3210- Meeting and Event Management\nHMG 4370- Marketing of Hospitality Services\nMGMT 5400- Organizational Effectiveness and Change Management\nMGMT 6120- Developing and Deploying Volunteers\nMGMT 6130- Developing Partnerships with Boards

    Volunteers

    and Suppliers\nMGMT 6140- Funding\nMKT 5160- Essentials of Marketing

    Adjunct Associate Professor

    Madonna University

    Online

    I Facilitated the Following Courses: \n\nOL-620: Total Rewards\nOL-640: Franchising\nOL-690: Responsible Corporate Leadership\nOL-751: HRM Capstone

    Adjunct Instructor

    Southern New Hampshire University

    Lansing

    Michigan Area

    I currently teach:\n\nMGMT-224- Human Resource Management\nMGMT-229- Compensation\nMGMT-234- Diversity in the Workplace\nMGMT-337- Advance Human Resources Management

    Assistant Professor of Management and Leadership

    Lansing Community College

    I currently teach:\n\nMGMT-224- Human Resource Management\nMGMT-229- Compensation\nMGMT-234- Diversity in the Workplace\nMGMT-337- Advance Human Resources Management

    Lansing Community College

    Little Caesars Enterprises

    Inc.

    Detroit

    Michigan

    •\tMember of LCE Diversity Action Committee.\n•\tSupervised 83 franchise restaurants and 30 franchises in 6 markets; managed 83 locations spanning from Toledo

    OH to Rochester

    NY and Wheeling

    WV.\n•\tProvided HR

    business

    and operations consultation to Little Caesars franchisees; consulted with franchisees on growth and development and opened nearly 50 new locations.\n•\tManaged several locations resulting in a 15% same-store sales increase during the first 2 quarters of 2012.\n•\tConducted quality assurance reviews on Little Caesars Restaurants ensuring that organizational quality standards were met or exceeded.\n•\tAnalyzed Profit and Loss Statements and evaluated and analyzed franchise restaurant operations.\n•\tFacilitated an in-store Franchise Training Program resulting in optimal operational performance.\n•\tServed as Leadership Curriculum Developer for the Franchise Training Program and developed several leadership development modules geared towards developing restaurant leaders.\n•\tLed classroom instructor for LCE Franchisee Training Program and trained and developed successful restaurant franchisees that have gone on to successfully operate units across the country.\n•\tFostered relationships with Little Caesars franchisees in order to strength the franchise community.

    Franchise Zone Manager

    Lansing

    Michigan

    o\tHLC Program Curriculum Review and Assessment\no\tFacilitate PQIP activities

    action projects and budget development related to the program\no\tFacilitate development

    revision

    implementation

    and reporting of assessment activities at the course and program levels\no\tManagement and Leadership Curriculum Development\n\tFacilitate curriculum and instructional development

    revision and improvement at the course and program levels\no\tCompletion of Perkins Reports \no\tFacilitation of Perkins Advisory Board Program Meetings\no\tFaculty Scheduling\n\tFacilitate course scheduling and recommendation of staffing for course offerings at the program level\no\tCoordinate student advising and student success initiatives within the program area\no\tFacilitation of Faculty Meetings\no\tWork collaboratively with full-time and adjunct program faculty colleagues

    the academic coordinator(s)

    and administrative leadership of the academic unit faculty and within the program discipline(s)\no\tParticipate in recruiting

    hiring

    mentoring and peer review of new faculty in the program area\no\tServe as the designated contact or representative of a program with external/community partners and entities

    Co-Chair of Management and Leadership Program

    Lansing Community College

    Awarded at 2017 MBAA International Conference in Chicago

    IL

    North American Management Society

    2014 MBAA International McGraw-Hill Education Distinguished Paper Award

    MBAA International/McGraw-Hill

    Distinguished Paper Award-Leadership Track

    North American Management Society

    Certificate

    Online Instruction

    Central Michigan University

  • 2011

    Doctor of Business Administration (DBA)

    •\tDissertation Topic: Effective Leadership Behaviors of Single-Unit Quick-Service Restaurant Managers\n•\tCredits Completed: 90/90\n•\tCourses Taken: \n\no\tBUS\t810\tLDG 21ST CENTURY ORG\no\tBUS\t813\tQLTY IMP & ORG CHG\t\no\tBUS\t891\tPORTFOLIO DVLPMNT II\t2\t\no\tBUS\t811\tMNG WORLD-WIDE CNTXT\t\t\t\no\tBUS\t812\tKNWLDG MGT & INFO SY\t\no\tBUS\t844\tDFN DISSRT RESEARCH\t\t\t\no\tBUS\t840\tSTATS FOR EXECUTIVES\t\no\tBUS\t865\tDOC SEM-LEADERSHP I\t\no\tBUS\t814\tCORP & PERS ETHICS\t\no\tBUS\t875\tDOC SEM-LEADERSHP II

    Leadership

    Baker College

  • 2007

    Masters of Science in Administration (MSA)

    Master’s Research Topic: Job Satisfaction of Fast-Food Employees\n•\tCredits Completed: 36/36\n

    Human Resources Administration

    Central Michigan University

    SHRM - Certified Professional (SHRM-CP)

    Society for Human Resources Management

    Certified Franchise Executive

    International Franchise Association

    Certified Food Service Manager

    NEHA

  • 2003

    Bachelor of Science (BS)

    Community Leisure Services Administration (Recreation)

    1. Student Recreation Association\n2. Mt. Pleasant Special Recreation Services Intern and Volunteer

    Central Michigan University

  • 3.75

    Doctor of Management

    Credits Completed: 13/90\n•\tCourses Completed:\no\tCOM 705: Communication Strategies\no\tLDR 711A: Leadership Theory and Practice\no\tPHL 700R: Creative and Critical Thinking \no\tPHL 716: Knowledge of Theory and Practice \no\tPHL 717: Constructing Meaning \n

    Organizational Leadership

    University of Phoenix

  • Roseville woman

    Baker College graduate honored at professional conference

    A Roseville woman who earned a doctorate degree in business administration from Baker College earned two awards recently for a research paper she wrote and presented at the MBAA International Conference. Carlotta Walker received the McGraw-Hill Education Distinguished Paper Award in management and won the \"Leadership and Leading\" honor from the North American Management Society.

    Performance Management

    Income Statement

    Leadership Development

    Team Building

    Customer Satisfaction

    QSR Leadership Coaching

    Employee Training

    Employee Relations

    Academic Writing

    Microsoft Office

    Coaching

    Process Scheduler

    Research

    Staff Development

    Operations Management

    Organizational Development

    Leadership

    Customer Service

    Inventory Management

    Franchising

    Get Them in the Game

    The purpose of this article was to examine the impact of employee engagement on quality in quick-service restaurants.

    Get Them in the Game

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